Out of Hours Customer Service Advisor
Michael Page Stockport
About Our Client
Our client is a leading and well-known entity within the not-for-profit space and they are seeking a Out of Hours Customer Service Advisor to join their Stockport office on a temporary on-going basis with the view to go permanent.
This role will be a working schedule of 9pm - 6am across 5 days out of the 7.
Job Description
As a Out of Hours Customer Service Advisor you will:
- Answering calls and handling call-centre type queries related to customer well-being & out of hours repairs requests.
- Providing compassionate and empathetic care to customers.
- Updating customer accounts within a CRM system.
- Ad-hoc duties as and when required.
The Successful Applicant
To be successful in this role:
- Experience working within a call centre environment is essential
- Can commit to an on-going temporary role with the view to go perm
- Confident on the phone and a positive demeanor
- Can working a nightshift working pattern
- Strong work ethic and a self-starter attitude.
- Team Player
A Full UK Driving License is essential for the role & successful DBS check.
Fully flexible is required for this role as this is only a nightshift working pattern on offer.
What's on Offer
In return, our client can offer:
- Competitive hourly rate & weekly pay
- An opportunity to be made perm
- Immediate start after successful compliance checks
- Opportunities for professional development and growth
Michael PageStockport
service-related tasks as required.
The Successful Applicant
A successful Temporary Customer Service Advisor should have:
• A proven track record in a customer service role, particularly within telephony roles.
• Excellent interpersonal...
Stockport
of the team from the very start and will help to develop your skills and knowledge through continuous training and 1 to 1's.
Our Service Advisors play an important role in providing our customers with a personalised, premium experience as they come back...
Michael PageStockport
About Our Client
Our client is a leading and well-known entity within the not-for-profit space and they are seeking a Temporary Customer Service Advisor (Days & Nights) to join their Stockport office on a temporary on-going basis with the view...