As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.
Your duties will include:
dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction; dealing with all service enquiries by telephone, email and face-to-face; managing the allocation and handover of courtesy cars; and liaising with workshop teams to ensure timely completion of customer vehicle.
Upselling of additional works, service plans and warranties.
Opportunities for internal promotions are available within this company for the right applicants.
Previous dealership customer service experience is essential, and you must hold a full UK driving license.
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