Regional Operations Manager
urbanbubble Birmingham
Role overview
Are you passionate about building communities? Do you have a proven track record in leading high-performing teams and deliveringoutstanding service? If so, urbanbubble have an exciting opportunity for you to join us as a Regional Operations Manager!
Our vision is to enrich residential communities with expertise and passion, making our cities incredible places to live. As aRegional Operations Manager, you will play a pivotal role in bringing this vision to life, by leading a team of General Managers
to deliver exceptional service, operational excellence, and value for money across our regional Build to Rent portfolio.
This role will cover our two Glasgow communities, our Edinburgh community and our upcoming site in Belfast (our first inIreland)!
What do we offer?- £60,000 - £75,000 + 10% performance related bonus
- 30 days annual leave, plus bank holidays and your birthday off
- Private Medical Insurance
- We also offer enhanced family leave policies, cycle to work scheme, season ticket loan, enhanced sick pay, study support and
much much more!
What will you do?- Take full operational accountability for a regional Build to Rent portfolio, ensuring profitability, compliance, and service
- Drive a high-performing culture by leading and developing a team of Senior Leaders
- Enhance resident service initiatives and ensuring high standards of resident experience
- Develop and deliver a commercial rent management strategy aligned with market trends
- Identify cost-saving opportunities while maintaining service quality
- Build and maintain strong relationships with internal and external stakeholders
- Ensure adherence to all regulations and best practices in property management
- Work closely with HR, Finance, and Facilities teams to align with business strategy and goals
- Utilise data analytics to drive performance improvements and informed decision-making
- Embed ESG principles into all aspects of operations
- Equivalent qualification to SCQF Level 6 or above
- Significant experience in a similar leadership role within the property or Build to Rent sector
- Knowledge of contract management and property legislation (including legislation specific to Scotland)
- Strong leadership and people management skills, with the ability to inspire and develop teams
- Excellent communication skills and a passion for delivering outstanding resident experiences
- A strategic thinker with a results-driven mindset and a commitment to continuous improvement
- Experience managing large scale budgets
- A professional, credible, and enthusiastic approach with a focus on achieving excellence
truly engage with the customer.
We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need duringthe recruitment process.
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Role Overview:
Job Title: Operations Director
Based: Hybrid – Must be within commutable distance of our Staffordshire head office
Reports To: Managing Director
Salary: DOE with company car or car allowance and bonus.
About the company
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