Leadership & Learning Programme Manager
Careers at #LNWH
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Find out more about our Trust and why you should join us#WeAreLNWH
Find out more about Our HEART values
Find out more about our Trust Staff Benefits
Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy
We are clear that our vision can only be achieved by our staff, who are our most valuable asset.
Our vision is driven by our HEART values and behaviours which were developed together with our staff.- H onesty
- E quity
- A ccountability
- R espect
- T eamwork
These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.
LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.If it works for the service, we will do our best to make it work for you.
Job overview
We have recently reviewed our Organisational Development and Learning Service and this is a newly created post. The post holder will lead on analysing the learning, leadership, and workforce development needs for the Trust. They will facilitate the design, development and implementation of a learning and development plan and programme of activities, events and initiatives to support the priority learning and organisational development needs and enable the achievement of the Trusts’ People plan, service, divisional and corporate objectives.
They will support culture change and organisation transformation through a learning and development programme, apprenticeship strategy and talent development initiatives to meet workforce development needs and succession plans. Supporting the Head of OD, Learning and Leadership with the design and development of the leadership development programmes and management and leaderships initiatives and events.
They will develop KPIs and metrics to measure the effectiveness of the programmes and review and evaluate the OD, learning and leadership development offer to assess the impact against the Trust’s people plan and divisional and Way Forward strategy outcomes, while focussing on its staff and patients and related work streams.
They will manage the training centre, the training Admin and apprenticeship post holders and delegated budgets.
Main duties of the job
The post holder will have oversight of the Corporate learning and development offer and support reporting analysis and implementation of the OD, learning and leadership development programme and benchmarking/improvement frameworks.
They will work across the Trust and APC on the analysis of workforce development needs and the delivery of an inclusive training, learning and development offer to meet the workforce development needs.
They will support the Head of OD, Learning and Leadership to develop and deliver transformational programmes and projects for the creation of a more inclusive workforce in line with the Trust and ICS’s priorities and APC service improvement for the North West London workforce.
They will be required to work across the Trust to implement a positive learning culture to address staffing and recruitment challenges including role redesign, recruitment and retention, all training including EDI and bullying and harassment.
They will deliver major leadership and management initiatives working with the OD Partners and external OD experts, staff and patient focus groups, Board members and external and internal stakeholder groups that have been set up for this purpose.
They will manage the training centre, the training Admin Officers and Apprenticeship Programme Manager and delegated budgets.
Working for our organisation
London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.
Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.
We run major acute services at:
- Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
- St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
- Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
- Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.
We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.
Detailed job description and main responsibilities
To view the main responsibility, please see the attached the Job Description and Person Specification.
Person specification
Education and Qualifications
Essential criteria- • Chartered CIPD Member (MCIPD)
- • Master’s Degree or equivalent experience - Relevant area i.e. HRM, OD, change management, Learning, Training
- • Evidence of continuous professional development – OD, learning, leadership Devt.
- • Organisational Development qualification (or relevant experience)
- • Adult training or education qualification – PTLLS, Improvement methodology or working towards qualification.
- • Project or programme management qualification or working towards it.
- • Coaching and mentoring
Knowledge and Experience
Essential criteria- 1. Extensive experience of working on large, complex OD and Learning projects and programmes at a senior level
- 2. Extensive experience of working in a senior training/learning (Training Manger) or OD role within a large complex organisation.
- 3. Significant experience of workforce innovation practice and issues, working across multiple partner organisations
- 4. Demonstrable experience and success in managing complex OD, learning and leadership workforce initiatives.
- 5. Experience of translating complex operational and best practice evidence into concise service reports to senior leaders, Trust Board and key stakeholders
- 6. Extensive knowledge and application of OD diagnostic and change management tools, techniques and frameworks
- 7. Experience of leading and managing teams
- 8. Extensive facilitation/training skills to support OD and culture work on ED & I.
- 9. Demonstrable experience of proactively promoting inclusion leadership in complex organisations.
- 10. Experience of designing and managing an OD and learning development programme.
- Understanding of the NHS and its systems and processes
- Knowledge of ESR and reporting systems
Skills, Abillities and Attributes
Essential criteria- 1. Able to use methods and diagnostic tools to analyse workforce information and identify development needs and undertake learning needs analysis to prepare plans to meet the needs identified.
- 2. Excellent organizational skills with the ability to plan and organise a range of complex activities, formulate and adjust plans and respond effectively to multiple priorities and meet tight deadlines.
- 3. Demonstrable knowledge of the NHS and workforce landscape and the ability to communicate effectively at all levels across the local health and care system.
- 4. Ability to develop proposals for new OD, leadership and management programmes and initiatives
- 5. Highly developed interpersonal, training, facilitation and communication skills with the ability to articulate complex information.
- 6. Excellent written communication and report writing skills.
- 7. Commitment to, and enthusiasm for facilitating cultural and behavioural change, service improvement, and team and individual development.
- 8. Strong leadership, interpersonal and communication skills including facilitation, negotiation, obtaining, providing and presenting information
- 9. Ability to develop internal policies, documents and performance metrics.
- 10. Proficient budgeting and budget management capabilities
- 18. Advanced IT skills; ability to use Microsoft word, excel, power point, MS Teams, LMS
HEART values
Essential criteria- Demonstrate commitment to Trust HEART values: honesty, equity, accountability, respect, and teamwork.
- Demonstrate commitment to place Quality at our HEART
The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all staff and volunteers to share this commitment.
We promote the wellbeing and safety of all our patients and carers by acting promptly on concerns, communicating effectively and sharing information appropriately, according to the standards determined by our policy and procedures. All posts working with vulnerable groups will be subject to an enhanced criminal records check upon appointment and staff will need to give their consent for the Trust to receive regular updates on their criminal records status throughout their employment.
Due to the high volumes of applications we receive for certain posts, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. After the closing date we strongly advise you check the email account which is registered.If you have not heard from us within four weeks of the closing date, please assume that you have not been shortlisted.
Our employment checking processes require that all shortlisted applicants provide the contact details of their current HR Department. If shortlisted you will be sent an email reminder to present the contact details of your HR Department at the interview.
Please note the Trust uses identity checking software for verifying the authenticity of identity documents provided by candidates.
As part of our commitment to the Equality and Diversity at LNWUH, we are encouraging applications from BME (Black ,Minority Ethnic) candidates as we seek to ensure our workforce structures are representative of the diversity of the communities we serve.