Sales Adviser

This role requires a dedication to providing the highest level of customer service to all our customers to ensure they leave happy and keep coming back. This requires a desire to be the best and to display a huge amount of passion and knowledge about our product range to promote our brand.

• Optimise sales through effective customer experience and selling techniques
• Follow store operation processes to minimise risk and costs
• Continually develop an understanding of the company’s culture and products and reflect this in everyday performance
• Engage the customer by delivering a first class customer service - meet and greet the customer and provide assistance where needed
• Promote the Yours Clothing brand
• Operate till and handle financial transactions
• Merchandise and replenish stock as directed
• Assist with deliveries and stock handling as directed
• Undertake cleaning and housekeeping duties
• Ensure compliance with all company procedures
• Be aware of store sales performance
• Be aware of commercial activity in the store/business
• Take responsibility for personal development and actively seek opportunities for improvement

• Experience in a customer facing role
• Experience of working in women’s retail fashion
• Knowledge and understanding of High Street fashion
• GCSE Maths and English as a minimum
• NVQ Level 2 Customer Service

KEY ATTRIBUTES:

• Highly motivated and a desire to be the best
• Proven ability to work well within a team and to use own initiative
• Proven record of good attendance and flexibility
• Warm, friendly and engaging personality with a good sense of humour
• An energy and enthusiasm to succeed
• Confident and articulate when speaking to customers
• Ability to work hard and smart
• Ability to adapt to frequent change and a high-pressure environment
• Outstanding loyalty and commitment to the business