Part-Time Customer Service Call Handler
Customer Service Call Handler
£11.68ph, NN17 1QE, 33 days holiday, Monday to Friday 8.30am till 2pm, Pension, Immediate start, Permanent
Due to continued success, a UK head office location of a global multi-branch organisation has an exciting opportunity for a Customer Service Call Handler to join their customer service team. You will be supporting customers across the UK:
- Answering incoming calls and responding to emails from customers
- Providing customer care, and assisting/resolving with and questions or queries
- Updating database with call information
- Making outbound calls to customers who have left message on internal system
- Raising credits for returns
- Liaising internally with other departments in relation to customers needs
- Administration duties related to the role
You will be supported to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within Customer Service Advisor, Customer Service Administrator or Call Centre Operator.
You will be joining the UK head office of a company that has been established for over 30 years, and has an enviable reputation in their field of distribution. Working directly with the Customer Service Manager, this role offers variety from customers on a daily basis.The organisation name is synonymous with delivering outstanding quality services, and they are keen to recruit a Customer Call Handler who strives to offer the same. With a dedicated training plan they offer ongoing training and coaching and opportunities to progress within the organisation.
- 33 days paid holiday per year
- £11.68ph
- Pension & Health Care plan after qualifying period
- Permanent
- Friendly team environment
- Immediate start
- Office based role
Please contact Alicia to discuss this role further or click apply to forward an up to date copy of your CV
Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.