[ref. c42055100] Lead Delivery Manager

If you would like to find out more about the role, the Delivery team and what it’s like to work at DBT, we are holding a Meet the Team Q&A session for this role where you can virtually 'meet the team' on Tuesday 19th November at 12:30pm. Please click here to book your spot.

About us

The Department for Business and Trade (DBT) has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. We do this in three ways.

Firstly, we help to build a strong, competitive business environment, where consumers are protected and companies rewarded for treating their employees properly.

Secondly, we open international markets and ensure resilient supply chains. This can be through Free Trade Agreements, trade facilitation and multilateral agreements.

Finally, we work in partnership with businesses every day, providing advance, finance and deal-making support to those looking to start up, invest, export and grow.

The Digital, Data and Technology (DDaT) directorate develops and operates tools and services to support us in this mission.

About the role

Part of DDaT in Department for Business and Trade, the Business Growth Services portfolio is at the heart of supporting the new departmental priorities outlined by our Secretary of State. We work towards delivering a new mission-driven Industrial Strategy and support small businesses, who are the beating heart of our high streets, our communities, and essential to our economic success.

Our portfolio mission is to work towards generating economic growth. We do this by supporting UK and international businesses to invest, grow, export and reinvest. This creates more jobs and drives prosperity in the UK, creating a better quality of life for everyone.

In the Business Growth portfolio, we have already established our online services as the centrepiece of DBT's support to businesses. We work to help more businesses achieve more growth by creating a compelling and consolidated cross-Government online offer, engaging decision makers to adopt business support throughout the lifecycle of their business.

To achieve our ambitious goals, we rely on our great people, across multi-disciplinary teams, working together to define and test hypotheses, maintain and measure our services and learn and challenge current assumptions.

You will work with the Portfolio Service Owner and Product Lead, and be jointly responsible for:

• running the delivery community – supporting delivery managers in the mission teams, information sharing and upskilling when necessary
• optimising the platform's delivery approach, identifying and resolving blockers and dependencies across multiple workstream, and ensuring best-practice process and delivery standards are identified and adopted
• resourcing strategy and its implementation

About you

You will be an experienced Delivery Manager who can:

• help build the right environment for the mission teams to deliver in, collaborate, communicate, and focus on the most important outcomes
• improve processes and remove obstacles within the teams and outside of it, iterating the existing approaches and facilitating new ways of doing things
• ensure the teams have the right set of skills and provide direction on how that should change as the products are developed
• manage dependencies and risks across DBT and with other government departments to remove blockers or obstacles to delivery
• have a great understanding of agile practices and be able to adapt them to suit the teams you are working with and guide continual improvement
• line manage, mentor and coach other members of the professional community, your Platform leadership team, the delivery team, and possibly colleagues outside of DDaT

Main responsibilities

You will:

• act as support for all planning, strategic thinking and leadership team enablement by running workshops, brainstorming, solving various issues with senior members of the team (e.g. Service Owners, DDaT Heads of Professions, Portfolio Leads within DDaT professions)
• document portfolio processes and work with Service Owners, Product and Delivery Managers to define improvements
• advise, support and encourage mapping and understanding of wider stakeholder landscape
• work with the Lead Product Manager on high level planning of work, missions, timelines, dependencies and ensure this is in line with the overall platform strategy
• work with the Portfolio Service Owners and Lead Product Manager to deliver scoped and costed submissions for business planning
• work with HOPs to ensure business planning and continuity, alignment with their wider recruitment strategy
• ensure project plan is communicated and signed off by wider portfolio leadership team and business stakeholders
• ensure the teams deliver the agreed plan at pace and in the agreed timescales and that delivery across mission teams delivering value is led and optimised