IT Service Continuity & Testing Manager - Proactive Appointments - ref. k18807123

IT Service Continuity & Testing Manager

5 days onsite - Inside IR35 u>

We are working with a leading banking institution committed to operational resilience, service excellence, and regulatory compliance. As part of our continued investment in resilience and recovery capabilities, we're seeking a highly skilled and motivated IT Service Continuity & Testing Manager to join our dynamic team.

• End-to-end project management of Disaster Recovery (DR) exercises on behalf of the Service Continuity team
• Organise and lead DR workshops and tabletop/ desktop exercises, especially across infrastructure and cybersecurity domains
• Coordinate technology support for facilities-related activities (e.g., data center power down/ power up events)
• Update and maintain internal systems of record to track application-level DR statuses
• Work closely with tech pillars to drive individual application-level DR testing
• Maintain and review DR-related documentation to ensure accuracy and regulatory readiness
• Prepare and submit timely management reports related to DR activities, CHIP forums, and operational resilience practices
• Represent Service Continuity at formal forums and internal governance meetings
• Continuously improve the service continuity framework, aligned with PRA, DORA, and other relevant regulatory mandates

ul>

• Proven ability to develop and execute scenario testing in line with regulatory expectations
• Experience in a financially regulated environment
• Strong technical infrastructure knowledge - networking, virtual servers, data replication, databases, and backup technologies
• Ability to interpret and challenge DR recovery plans with credible technical input
• Strong decision-making skills under pressure, particularly during live DR testing
• Capable of identifying and proposing risk mitigation and remedial actions for resilience gaps
• Experience of working cross-functionally with Legal, Compliance, Risk, and senior stakeholders
• IT project management skills (PRINCE2 preferred)
• ITIL Foundation (or above) preferred

ul>