Senior Pharmacy Assistant Technical Officer – Stores and Distribution

apartmentUniversity Hospitals of North Midlands NHS Trust placeStoke-on-Trent calendar_month 

Job overview

Senior Pharmacy Assistant Technical Officer – Stores and Distribution. Band 3.

We are looking for an enthusiastic and self-motivated individual to join the Pharmacy Stores and Distribution Team

Experience we are looking for:

  • Previous experience of working in a pharmacy environment
  • It would be desirable but not essential to have experience of ward based automated/ pharmacy automated machines
  • It is desirable but not essential to have previous experience of working in a warehouse/ stores environment
  • Co-ordinating people and workflow
  • Experience of evaluating and translating information from a variety of sources.
  • Experience of communicating with customers and stakeholders over the phone
  • Problem solving
  • Good organisational skills

Main duties of the job

You will support the supply of medicines, including liaising with wards and departments and external customers.

It is necessary to liaise with internal stakeholders to support the timely supply of medicines and processing of orders We are looking for someone who is able to show initiative; is helpful and approachable; organised and can work accurately; good IT skills, problem solving and communication skills.

It is a requirement to be able to demonstrate working unsupervised to the required deadline.

You will have previous experience in a similar environment, with a willingness to work in other areas within pharmacy.

You will be responsible for co-ordinating and supporting the pharmacy support staff in the processing of ward orders and external stock requisitions for the delivery of medicines. You will provide leadership as part of the Band 3 team and co-ordinate and support the training of staff.

You will be required to liaise with clinical teams, ward staff and external customers to resolve queries and to ensure patients receive their medicines in a timely manner.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research.

We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected.

In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

Senior Assistant Technical Officer – Stores and Distribution

Pharmacy Directorate

Band 3
  1. 5 hours per week including a weekend commitment of 1 in 4, carrying out early/ middle and late shifts in line with departmental needs.
Things to remember when completing your application form.
  • Link skills in the application in line with the person specification.
  • Write about skills / experience you have relevant to this role
  • Any work history, corresponding to the Job description.
  • Supporting information not too lengthy and be specific and relevant to this post
  • Overall - Ensure you promote your abilities and skills

Person specification

Essential Qualifications

Essential criteria
  • 4 GCSEs or equivalent
  • must include Maths and English at grade C or above
  • and BTEC Level 2 in Pharmaceutical Services or be working towards.
OR 4 GCSEs or equivalent
  • must include Maths and English at grade C or above plus an NVQ Level 2 or equivalent, in an area relevant to the role and willing to work towards BTEC Level 2 in Pharmaceutical Services.

Knowledge, Skills, Training and Experience

Essential criteria
  • At least 1 years’ experience in a similar role.
  • Experience of using computer systems and applications.
  • Ability to lead and supervise other members of the team, prioritising and allocating work, ensuring rotas are complied with.
  • Good organisational skills for example when liaising with Lead Technician to compile rotas.
  • Ability to deal confidently and directly with all members of healthcare teams and members of the public.
  • Ability to investigate queries, taking appropriate action, liaising with technicians and pharmacists as necessary
  • Articulate with good verbal and written communication skills.
  • Pride in establishing and maintaining high standards of work and attention to detail
  • Ability to work accurately and under pressure.
  • Ability to work unsupervised and alone within departmental guidelines/SOPs
Desirable criteria
  • Previous experience of dealing with customers and difficult queries.
  • Previous experience of dealing with customers and difficult queries.
Important information about your application
  1. All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
  2. References - please ensure you provide email addresses for all referees for the last three years of employment.
  3. We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
  4. Flexible working will be considered in line with Trust policies
  5. New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
  6. We work with ‘trac.jobs’ to support out recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help

At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of application to ensure sufficient time for the recruitment and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

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