Customer Service Associate
Michael Page Warrington
About Our Client
Our client is a renowned organisation in the industrial and manufacturing industry. They are a large organisation known for their dedication to quality and exceptional customer service.
Job Description- Provide exceptional customer service at all times
- Handle customer enquiries professionally and efficiently
- Manage customer orders from placement to delivery
- Develop and maintain strong relationships with customers
- Work closely with other departments to ensure customer satisfaction
- Identify and address customer needs proactively
- Participate in product training to enhance product knowledge
- Ensure compliance with the company's policies and procedures
The Successful Applicant
A successful 'Customer Service Associate' should have:
- A strong customer service orientation
- Excellent communication skills
- Experience in order management
- Experience in an industrial/manufacturing environment
- Strong problem-solving skills
- High level of attention to detail
- Proficiency in using customer service software
- A positive and proactive attitude
- A competitive salary range of 25,000 to 26,000 per annum
- An inclusive and supportive company culture
- Opportunities for professional development
- Generous holiday leave package
- Opportunity to work in a key role in a large industrial/manufacturing organisation in Warrington
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