Credit Controller - Luton

If you thrive in a dynamic and collaborative environment and have a strong background in credit control, we want to hear from you.

Key Responsibilities:

• Portfolio Management: Take full ownership of a portfolio of high-value key and regional customers, managing the full collections cycle, including payment plans, stop supplies, dispute management, and ensuring customer accounts are fully reconciled.
• Stakeholder Interaction: Actively engage in regular team meetings to ensure the smooth running of credit control operations.
• Dispute Management: Work cross-functionally with teams and Regional Managers to ensure that invoice disputes are proactively recorded and resolved in a timely manner.
• Point of Contact: Serve as the direct point of contact for key and customers, providing them with support and assistance when necessary.
• Team Collaboration: Foster effective teamwork between the credit control team and other cross-functional departments to streamline processes and ensure customer satisfaction.
• Project Support: Take ownership of ad hoc projects and support the team as required, contributing to the overall improvement of credit control processes.
• Cash Collection Focus: Ensure activities are targeted at maximising cash collection and reducing overdue debt to contribute to the financial health of the business.
• Compliance & Reporting: Ensure all activities, including reporting and business reviews, are performed in line with company policy, internal control procedures, and the month-end timetable.

Key Skills & Experience:

• Proven experience as a Credit Controller with the ability to manage a diverse ledger, including high-value accounts.
• Strong knowledge of credit control processes, payment plans, and dispute management.
• Experience presenting financial information to stakeholders and working with senior management.
• Excellent communication and interpersonal skills, with the ability to build effective relationships across teams and departments.
• High level of attention to detail and a proactive approach to managing tasks and solving issues.
• Strong organisational and time-management skills.
• Ability to work under pressure and meet deadlines while maintaining accuracy.

Benefits:

• Competitive Salary
• 4 Days On-Site: Offering flexibility with work from the office, allowing you to collaborate closely with the team and stakeholders.
• A supportive working environment with opportunities for career growth and development.

Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.