Operations Executive - Reading - ref. k369903

What's the role about?:

Operations Executive

REL Field Marketing

Are you a strong collaborator and relationship builder?

Want a role where you can grow and develop?

Full-Time, Permanent

Location: Winnersh Triangle, Berkshire (RG41)

You will be working for REL Field Marketing to fulfil the role of Account Executive on our Tactical Team.

You will be responsible for:

• Managing the day to day operations of the ASDA Accreditation Account ensuring we adhere to the agreed SLA’s
• Troubleshooting operational issues, and working with the Operations Manager to provide solutions
• General system housekeeping tasks
• Responding to operational issues in the field via phone and email
• Completion of daily Sainsbury’s Accreditation tasks
• Manage various email inboxes and deal with all requests in a timely manner
• Production of the monthly field newsletter
• Support the On Demand Team with internal reports
• Field brief and survey writing for approval of the project manager
• Collate briefs and project materials to distribute to field team via mailouts
• Keep the client up to date with photos from live activities using our internal activity management system
• System administration such as paperwork checks
• Contact the field team with issues or questions from the customers
• Completing an activity in store on a Quarterly basis

You will have:

• A “can do” attitude, team player and flexible approach
• Effective communication skills
• The ability to work to deadlines, prioritise workload and manage time effectively
• Intermediate skills in Microsoft Excel
• Comfortable with Microsoft Word, PowerPoint and Outlook and social media such as Facebook

In return we will offer you:

• The opportunity for further career development by progressing to attend client meetings with Account Managers and/or attending conferences run for strategic clientele
• Full training and ongoing support to enable you to fulfil your role to the best of your potential
• Great career opportunities
• A fun working environment where performance and success are really rewarded
• Annual leave: 24 days (increasing annually up to 29 days) + bank holidays
• Benefits include: medicash, enhanced pension, life assurance, enhanced paternity, maternity & adoption leave + Perkbox and Taste Card!

Are you our next investment? Apply now!

Early applications are strongly encouraged as we reserve the right to pause or close this vacancy prior to the listed closing date.

More about us...:

At REL Field Marketing, our colleagues are valued, supported, and set up for success by empowering them with the tools, training, and opportunities to excel in a dynamic environment. We are committed to fostering an inclusive, welcoming workplace where everyone can thrive and celebrate individuality.

Awards

We are an Award-Winning Workplace! We’re proud to be recognised as one of UK & Europe’s Best Workplaces™ every year since 2015, with additional accolades:

• UK’s Best Workplaces™ for Women (since 2018)
• UK’s Best Workplaces™ for Wellbeing (since 2022)
• UK’s Best Workplaces™ for Development (since 2024)
• UK’s Best Workplaces™ in Consulting & Professional Services (2023)
• Happiest Workplace Award (WorkL, 2023)

We’re also the most awarded agency in our industry, with multiple FMBE awards (our industry awards) and more Agency of the Year titles than any competitor.

Sustainability

• Ecovadis – Silver Award
• ISO 14001 & ISO 27001 Certifications
• Cyber Essentials Accreditation
• Partnership with Oblong Trees

Ready to join a workplace where your talents are recognised, your growth is supported, and your success is celebrated? Join us!

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