12058 - Receptionist
UE03: £23,114 to £25,148 Per Annum.
College of Arts, Humanities and Social Sciences, School of Health in Social Science, Centre for Psychological Therapies and Hope Park Counselling Centre
Open Ended Contract - Permanent.
Full-time - 35 hours per week.
The School of Health in Social Science is seeking to appoint an enthusiastic and motivated full-time Receptionist to provide reception support for the Centre for Psychological Therapies and Hope Park Counselling Centre, the School’s in-house post-graduate psychological therapies and counselling training and research Centres.
The salary for this post is £23,114 to £25,148 per annum.
The Opportunity:
The post-holder will provide a full reception service and contribute to the smooth day to day running across both services. A key part of the role will be to assist the administrative teams by taking responsibility for client enquiries, managing the waiting areas, and completing some basic administrative tasks.The post-holder will be the first point of contact by phone, email and face to face for clients of both services.
The post is full-time, 35 hours per week.
Monday to Thursday 11.45am to 8.00pm (7.25 hours plus a one-hour, unpaid break)
Friday 10.00am to 4.30pm (6 hours plus a 30-minute, unpaid break)
A job share arrangement may be considered.
Your skills and attributes for success:
Excellent customer service skills, and the ability to provide a warm, friendly front of house, reflective of the ethos of Centre for Psychological Therapies and Hope Park Counselling Centre.
The ability to communicate effectively, maintaining good working relationships with staff, students, clients and members of the public.
A flexible and pro-active approach to duties, and a willingness to learn.
Ability to learn new systems, including the Centres’ bespoke Database.
Accuracy and ability to prioritise tasks within a routine.
Ability to apply and understand relevant standard procedures and policies.