Clinical Secretary in Cardiology

apartmentHywel Dda University Health Board placeCarmarthen calendar_month 

Job overview

An opportunity has arisen within the Cardiac Rehabilitation Team in Carmarthenshire for a Team secretary. We are looking for an enthusiastic and motivated individual to provide general administration support to the multi-disciplinary team.

The post holder will possess excellent communication skills so as to sensitively handle telephone dialogue with patients and professionals.

The role will involve undertaking all administrative processes associated with patient activity and the post holder must be aware of the highly confidential nature of this role.

Main duties of the job

Working 28 hours per week, the successful candidate will be required to support the delivery of a comprehensive and quality secretarial service to the Cardiac Rehabilitation multi disciplinary team.

You will undertake a wide-range of duties including receipt and distribution of mail, audio transcription, and the typing of highly sensitive letters and reports, maintaining confidentiality at all times, in addition to operation of the Health Board’s patient database system.

You will be expected to demonstrate excellent organisation skills and be flexible and adaptable in your approach to work. You must be able to work on your initiative, use tact and diplomacy where appropriate and possess excellent communication skills.

Experience of Microsoft Word, Excel, Power Point, and E-Mail, coupled with proven secretarial skills (including audio typing skills) and previous experience of medical terminology is essential.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 28/05/2026

Person specification

Qualifications and Knowledge

Essential criteria
  • Level 3, or equivalent level of competency in Word Processing and Audio Transcription
  • Knowledge of a range of secretarial procedures
  • Knowledge of Software programmes – e.g. Microsoft packages, e-mail Internet and databases
  • 5 GCSEs or equivalent
Desirable criteria
  • NVQ level 2 in administration

Experience

Essential criteria
  • Previous secretarial and/or administration experience
  • Health Service experience – familiar with the use of medical terms

Other

Essential criteria
  • Flexible approach to needs of the service
Desirable criteria
  • Welsh Speaker (Level 1)
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You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.