Sales Support Administrator

We are working with a leading housing group who are looking for their next Sales Administrator working within a beautiful office location with free parking. Working across multiple tenures and sites, the successful candidate will make a contribution to the Groups overall sales target.

Job: New Homes Sales Administrator.

Temporary to permanent position.

Location: York

• Manage frontline sales for Shared Ownership, Private Sales, and other products.
• Achieve individual sales targets and ensure high customer satisfaction.
• Liaise with various teams (Customer Service, Marketing, Sales Progression, After Sales) and external parties (mortgage advisors, solicitors).
• Maintain high conversion rates and manage sales leads efficiently.
• Be knowledgeable about sites, locations, and product specifications.
• Ensure compliance with regulatory requirements and prepare sales packs.
• Explain service charges, estate charges, ground rents, and other obligations to customers.
• Guide customers through the conveyancing process.
• Assess applicants' eligibility and manage stock units on site.
• Negotiate prices within pre-set margins and ensure property presentation.
• Lead sales viewings, launches, and attend Home Shows.
• Report performance KPIs accurately and maintain sales suites/show homes.
• Resolve customer complaints professionally and support the wider sales program.

Experience and Pre-Qualification Criteria

Essential:

• Experience in property sales and marketing.
• Knowledge of Shared Ownership, Help to Buy, and Private Sale.
• Strong customer service and communication skills.
• Ability to travel and work flexibly, including weekends and evenings.
• Proficiency in sales systems and Microsoft Excel.
• Confidence to work remotely and represent the company brand.
• Presentable and professional demeanour.

Please apply now if you have the right experience!