Administration

• Location: Haslemere
• Job Type: Fixed Term Contract (3-6 months)
• Start Date: ASAP

We are seeking a Sales Administrator to join a dynamic and expanding organisation on a fixed-term contract. This role is essential for the efficient handling of customer orders and maintaining high service standards throughout the company. As a Sales Administrator, you will collaborate with both internal teams and customers to oversee the entire order lifecycle, ensuring precision, efficiency, and effective communication at every step.

Day-to-day of the role:

• Accurately process customer orders using company systems.
• Update and maintain customer records, including account details and pricing information.
• Issue order confirmations and provide updates throughout the order process.
• Coordinate with internal departments to ensure scheduling and delivery align with customer requirements.
• Communicate with customers about order status and address any delays.
• Facilitate international orders, including preparing necessary documentation.
• Collaborate with suppliers to guarantee timely deliveries.
• Address queries and resolve issues promptly and professionally.

Required Skills & Qualifications:

• Proven experience in sales support, customer service, order processing, or an administrative role.
• Exceptional attention to detail and accuracy.
• Strong organisational and time management skills.
• Effective communication skills and the ability to foster relationships.
• Proficient with Microsoft Office applications, especially Excel and Outlook.
• Capable of handling multiple tasks in a dynamic environment.

Desirable:

• Background in manufacturing, FMCG, or a related sector.
• Familiarity with export processes or international shipping.

Benefits:

• Competitive hourly rate.
• Work in a vibrant team within a fast-paced setting.
• Acquire valuable experience managing international orders and learning about export processes.

To apply for this Administrator role, please submit your CV and cover letter detailing your relevant experience and your interest in this position.