Receptionist Administrator

Receptionist Administrator

Hours: 37.5 hours per week, Monday - Friday, 8am to 4pm

Role Overview

A professional and efficient Reception and Office Administration role, providing a welcoming environment for visitors, handling incoming calls and emails, and supporting general office operations.

• Greet visitors, sign them in, and notify relevant staff.
• Handle incoming calls professionally, directing them appropriately.
• Monitor and maintain the general enquiry email inbox, forwarding emails and escalating complaints as needed.

• Manage incoming/outgoing post and courier services.
• Order office supplies, stationery, and refreshments.
• Maintain meeting room bookings and arrange catering when required.
• Assist with travel bookings, expenses, and diary management.
• Issue and manage car park permits and office access passes.
• Liaise with facility service providers for office maintenance and repairs.
• Ensure communal office areas remain stocked and tidy.

• Minimum GCSEs (or equivalent) in English and Maths.
• 1-2 years' experience in a reception or administrative role.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Professional, friendly, and proactive approach.
• Ability to maintain confidentiality and discretion.

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