Referrals and Case Manager

We are currently recruiting for experienced Referrals and Case Manager to work for Lincolnshire Police Force.

You will be office based and you will be working out of their Gainsborough Police Station

Working hours will be Monday to Friday 8am to 5pm 37 hours a week.

PLEASE NOTE DUE TO POLICE VETTING CRITERIA YOU MUST HAVE BEEN RESIDING WITHIN THE UK CONTINUOUSLY FOR AT LEAST 3 YEARS AT THE TIME OF APPLICATION

JOB PURPOSE AND SCOPE:

The TIL Referrals and Case Manager is responsible for the management of the referrals, safeguarding assessments, triage, and case management of young people being supported through the programme.

Be responsible for managing the assessment process, selecting those who are to be accepted into the TIL cohort to support their long-term desistance from being involved in Crime and Anti-social behavior, particularly those associated with gangs or drug activity, helping them to make positive life choices thereby reducing offending and protecting the people of Lincolnshire from harm.

To work with partner agencies and police colleagues to lead responses to relevant crime and to improve outcomes for children, young adults (15-21 years) involved in or at risk of becoming involved in crime, in order to achieve long term cost savings by reducing demand to the Police and other agencies.

Demonstrate the force values at all time. All staff involved in carrying out functions in this role will do so in accordance with the principles of the Code of Ethics. The aim of the Code of Ethics is to support each member of the policing profession to deliver the highest professional standards in their service to the public.

CORE WORK AREAS:

1. Develop, implement, and maintain a referral process that supports the identification of individuals that will benefit from the TIL projects supports and intervention.
2. Undertake timely reviews of the referral and selection process to ensure the project is able to select the right individuals to support through TIL intervention.
3. To support TIL officers in building strong relationships with individuals who wish to move away from previous offending or risky lifestyles by being clear, consistent, honest, supportive, and fair.
4. To supervise the TIL Navigators (2) and conduct all HR Procedures around these roles in relation to recruitment, retention and Pause Points.
5. To gather, review and analyse various data sets from both within Policing, and from key parners, which supports the identification of vulnerable individuals which may benefit from TIL intervention.
6. To have a specialist knowledge of the interventions available to TIL and proactively source new interventions and partners that bring value to the project.
7. To undertake structured assessments, in conjunction with other partners and service providers where appropriate, to identify needs, risk of vulnerabilities and risk of harm.
8. To ensure robust ongoing case management is in place; ensuring all assessments, plans, interventions and reviews are recorded in a timely and accurate manner to demonstrate activity and outcomes and enable agencies to be assured that risk is managed.
9. To monitor and review progress of cases, using professional judgement to identify changes in need, risk or vulnerability, taking action to update other police teams or partners as required in order to manage any risk.
10. To represent Lincolnshire Police at relevant multi-agency forums, facilitating presentations to partners and private industry, having an ability to negotiate external involvement in the project.
11. To share information with other departments/ agencies in accordance with guidelines, and will action nominations from tasking, reporting back to the same within specified timescales.
12. Gather information and intelligence in support of local or Force wide functions, utilising appropriate Force systems to record information and intelligence, update crimes and implement any safeguarding procedures where needed. This includes monitoring, reporting and addressing community tensions arising from local or national incidents and intelligence.

Qualifications/ Training & Experience:

Have a good understanding of the working practices of the Police Service, Youth Offending Service and Childrens Services.

Experience of working with various agencies in a partnership arena.

Experience of working with young people and adults with multiple problems and with families who find it difficult to engage with services.

Problem-solving skills and the ability to identify issues that require intervention.

The ability to identify needs, risk of vulnerabilities and risk of harm and to take appropriate action to ensure all safeguarding measures are in place.

To possess good Information Technology skills with a proven track record of developing and maintaining IT based processes.

An understanding of Crime and ASB, and the causal factors.

A sound understanding of Lincolnshire Police priorities in relation to keeping people safe from harm.

A Working knowledge of preventative activity across a wide range of partners.

An excellent communicator and have excellent interpersonal skills with the ability to form and maintain good relationships with offenders, colleagues and partner agencies.

Ability to demonstrate a level of awareness of equality and diversity issues appropriate to this role.

Prepared to work flexibly and advocate on behalf of families, children, young people and vulnerable adults.

To be open minded to alternative and radically different approaches to reduce crime and harm. A non-judgemental attitude or behaviour.

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