Technical Customer Support Executive
Robert Half have partnered exclusively with a growing scale up SaaS business within the Gaming Systems industry.
My client is looking for an entry level technical support assistant. You will be joining a quickly growing company working in the land based gaming systems industry. They are the UK's leading independent system supplier, installed across 300 sites, having processed over £1bn+ in tito transactions.
In this role, you will join the exisiting technical support team of 2 people.
Main responsibilities include answering support calls, troubleshooting common issues, directing customers to user guides and support resources. My client is looking for someone with an aptitude to learn, and a passion for technology.
Desirable skills:
- Phone communication
- Organisation
- Some technical experience / understanding of systems
- Quick Learner
- Adaptable
- Experience with Jira Service Desk
Salary: up to £27,000 p.
My client offers hybrid working from their Stockport offices.
Within this role, there is the opportunity to learn from a team of experienced professionals and put your stamp on the way the support team is ran. Progression opportunities over time if the candidate becomes a product expert and embedded within the team.
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