Customer Service Advisor
Customer Service Advisor with a passion for delivering great customer support needed for a leading importer & distributor in North London, N4
THE ROLE
As Customer Service Advisor, you will provide outstanding support to customers, addressing inquiries and resolving issues promptly and professionally. Responsibilities include:
Processing orders accurately and efficientlyManaging customer interactions across various channels, including phone, email, and in person
Maintaining accurate records of customer interactions and transactions
Working hours for this role are 8.30 am to 5.30 pm, Monday to Friday
THE COMPANYOur London based client is one of Europe’s leading importers and distributors of quality products from around the world.
THE PERSON
As Customer Service Advisor you will have experience in a similar customer support role. You will also need:
Excellent communication, problem-solving, and interpersonal abilitiesExperience of using supply chain software and other customer support tools
Proficiency in Microsoft Excel
A friendly, patient, and proactive approach to helping customers
If you wish to be considered for the role of Customer Service Advisor, please forward your CV quoting reference 240557AWE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: Customer support, customer service, help desk, client administration, office, communication, Excel