Customer Service Advisor in Liphook
Join Our Team as a Customer Service Advisor in Liphook!
Are you a people person with a passion for helping others? Do you thrive in a lively environment where no two days are the same? If so, we have the perfect opportunity for you! We are looking for a Customer Service Advisor to join our dynamic team in Liphook, East Hampshire.
Why You'll Love Working Here:
- Convenient Location: Just a 13-minute walk from Liphook train station-commuting couldn't be easier!
- Positive Atmosphere: Join a team that values collaboration, positivity, and a great sense of humour!
- Career Growth: We believe in nurturing talent and providing opportunities for advancement.
As a Customer Service Advisor, you will be the friendly voice and helping hand our customers rely on. You will play a pivotal role in ensuring customer satisfaction and building long-lasting relationships.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat with a cheerful disposition.
- Provide clear and accurate information about our products and services.
- Resolve customer issues and complaints with empathy and professionalism.
- Document customer interactions and feedback to improve our service.
- Collaborate with team members to enhance the overall customer experience.
What We're Looking For:
- A genuine passion for customer service and helping others.
- Excellent communication skills-both written and verbal.
- Strong problem-solving abilities and a positive attitude.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Previous experience in a customer service role is a plus, but not mandatory-we value enthusiasm and a willingness to learn!
What We Offer:
- Competitive salary with performance-based bonuses.
- Comprehensive training and ongoing support to help you excel.
- Flexible working hours and opportunities for remote work.
- Employee discounts and perks to brighten your day!
- A fun, vibrant workplace culture where your contributions are valued.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.