Healthcare Support Worker - Ince Ward

apartmentWrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust placeWigan business_center£24,169/year calendar_month 

Choose Well - Choose WWL

Job overview

We are seeking a Healthcare Support Worker to work on Ince Ward on a permanent basis.

We will be looking for enthusiasm, drive and passion where the delivery of outstanding levels of care can be nurtured. You will have excellent communication skills and the flexibility and adaptability to meet the needs of this busy area.

The successful candidate will be efficient, reliable and be able to work using their own initiative whilst being part of a team. You will be a motivated and confident healthcare assistant dedicated to assisting in the delivery and the development of an excellent service.

This vacancy may close earlier than the specified closing date if a high volume of suitable applications are receieved.

Main duties of the job

Your role as a Health Care Support Worker is to support our Nursing teams deliver the best care possible to our patients and contribute to the smooth running of our wards and departments.

Working for our organisation

Choose Well – Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’.

We have a recognised track record in staff engagement, and living our values ‘the WWL Way’.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

Detailed job description and main responsibilities
  1. Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
  2. Assist qualified nursing and medical staff where requested.
  3. Communicate with all members of the team to maintain a good service provision.
  4. Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
  5. Prepare and support the patient appropriately during any activity that is to be undertaken.
  6. Alert the registered nurse where you notice any changes in the patient’s health and well-being or any possible risks.
  7. Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed.
  8. Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
  9. Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
  10. Contribute to own personal development and take an active part in learning opportunities.

Person specification

Qualifications

Essential criteria
  • Effective level of numeracy and literacy skills

Experience

Essential criteria
  • Proven ability to remain calm under pressure
  • Proven ability to demonstrate compassion/empathy/help others
  • Effective team player
  • Demonstrable ability to follow instructions

Skills

Essential criteria
  • Effective communication skills – written and verbal
  • Effective Customer Service Skills
  • Ability to deal with people from all backgrounds

Knowledge

Essential criteria
  • Effective understanding of confidentiality

Additional

Essential criteria
  • Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
  • Flexible and able to work on any ward and site within the Trust
  • Ability to work internal rotational shifts
  • Proven ability to be flexible in your approach

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Recruitment Information for Candidates

Our Trust prefers candidates to submit applications online. Please contact the Recruitment Team on 01942 244000 if you have difficulty applying online.

The Trust reserves the right to close adverts earlier than the stated closing date if there is a high volume of applications.

We endeavour to inform all applicants of the outcome of their application by email or SMS text message.

Guidance on Completing Your Application

Applications are scored against the person specification, therefore we recommend that you use the supporting information section of your application form to demonstrate how you meet the essential and desirable criteria for the role, providing illustrative examples where possible.

On-Call

Please note that some roles may require you to participate in an on-call rota, if the role is predominantly operational.

Continuous Service

WWL has signed up to the Greater Manchester Continuous Service Commitment. and will recognise your continuous or ‘unbroken’ service in any Greater Manchester Local Authority or NHS organisation, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority; giving you access to our service-related benefits.

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