Customer Service Administrator - Up to 23k, Bromley
Join our client, a leading financial services organisation, as a Customer Service Administrator! ?
Are you passionate about providing exceptional customer service? Do you have excellent communication skills and attention to detail? If so, this might be the perfect opportunity for you to showcase your talents and make a real difference in people's lives!
- As a Customer Service Administrator, you will be responsible for handling a variety of telephone inquiries and responding to customer correspondence. You will work closely with our customers, financial advisers, and third parties to process instructions and ensure that our service standards are met. Your role will be crucial in providing administrative support services and maintaining exceptional customer relationships. ?
What you'll be doing:
- Answering and managing a large volume and variety of telephone enquiries ?
- Responding to customer correspondence through letters and emails ✉️
- Liaising with our customers, financial advisers, and third parties to process instructions and respond to inquiries ?
- Working collaboratively with your team to meet and exceed service standards ?
What we're looking for:
- Excellent telephone manner and strong customer service skills ☎️
- Outstanding written and oral communication skills ✍️
- Good computer skills and attention to detail ?
- Effective team player with strong organisational skills and the ability to prioritise ?️♀️
Desirable qualifications:
- Previous experience in customer service administration ?♂️
- Background in the financial industry ?
- Call centre experience ?
Why join us:
At our client's organisation, we pride ourselves on our purpose-driven culture. Join our team and enjoy a collaborative, creative, and respectful work environment. We challenge our employees to make a difference every day, helping everyday families achieve their financial goals and making a lasting impact in their lives and communities.?????
If you are ready to take the next step in your career and contribute to something meaningful, we would love to hear from you! Apply now with your updated CV to be considered for this exciting opportunity as a Customer Service Administrator. ??
- Don't miss out on this chance to join our client's team! Apply today and be part of a company that truly cares about its employees and the impact they make! ?
We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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