Temporary Customer Service Advisor

About Our Client

Our client is a well-established not-for-profit organisation with a solid reputation in the industry. They are committed to making a difference in the community they serve. Based in Weybridge they offer a positive and inclusive environment where team members can thrive.

• Handle incoming customer queries via phone and email
• Provide accurate and timely information to stakeholders
• Collaborate with other departments to resolve customer complaints
• Contribute to the development of customer service procedures
• Assist with general administrative tasks
• Participate in team meetings and training sessions

• A strong commitment to excellent customer service
• Exceptional communication and interpersonal skills
• Ability to work independently and as part of a team
• High level of organisational skills
• Experience in a customer service role within the not-for-profit sector
• Understanding of the importance of confidentiality and data protection

• The chance to work in a rewarding sector
• An inclusive and supportive work environment
• Opportunities for professional development
• Free parking on site