Support Manager - Home Care
You will be working for one of UK’s leading health care providers
Your leadership, support, and mentoring will be instrumental in driving the success of the homes and aligning its operations with the Home Care vision and values
To be considered for this position you must be experienced in homecare management, with a keen understanding of industry regulations
As the Support Manager your key responsibilities include:
Provide effective leadership and management, including the appropriate people are recruited for the key roles and ensure they are trained to complete their role. Foster a positive and inclusive work culture that aligns with company vision and values
Recruit, train, and mentor Home Care managers and staff, fostering a positive and supportive work environment
Monitor and manage the financial and business performance of the home care, including budgeting, financial reporting, and business development. Identify areas of improvement and implement strategies to achieve financial targetsEnsure that the home care is compliant with all applicable laws, regulations, and industry standards. Implement Action plans to maintain compliance and manage risks
Maintain and enhance the quality of care and environment provided to our clients. Monitor and evaluate care delivery processes and outcomes, and implement improvements as needed
Build and maintain positive relationships with clients, staff, and external stakeholders, including regulatory agencies, to ensure effective communication and collaboration. Address and resolve any concerns or issues in a timely and satisfactory manner
Implement performance monitoring and reporting systems to track key performance indicators KPIs and outcomes
The following skills and experience would be preferred and beneficial for the role:
Proven managerial experience with a focus on motivating teams for exceptional serviceExcellent communicator adept at engaging diverse stakeholders
Strong grasp of CQC regulations, prioritising client satisfaction and compliance
Skilled in budget management, ensuring quality service delivery within financial constraints
Thrives under pressure, adept at multitasking and meeting deadlines autonomously
Inspirational leader with a talent for fostering teamwork and motivation
Effective relationship builder with a commitment to quality care for clients
The successful Support Manager will receive an excellent salary of £50,000 per annum. This exciting position is a permanent full time role for 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:
25 days annual leave plus bank holidays entitlementComprehensive induction and training programme
Career development and progression
Employee Assistance Programme
Blue Light Card Scheme
Full DBS disclosure
Reference ID: 6782To apply for this fantastic job role, please call on 0121 638 0567 or send your CV