Senior Health Care Support Worker - Norfolk Ward
Job overview
An exciting, substantive opportunity has arisen within Norfolk Ward for a Senior Health Care Support Worker.
You should have attained the Level 3 qualification and have demonstrable experience of caring for acutely unwell patients in a hospital setting. You should possess good communication and interpersonal skills as well as the ability to work in a calm and methodical manner.The successful candidate will have recent, up-to-date proven evidence of development. In return our experienced team provides a friendly supportive and progressive environment with a strong commitment to continual education with excellent opportunities for personal and professional development.
Norfolk Ward is a 22-bedded gastroenterology ward. We care for acutely unwell patients. The ward is staffed by an experienced and dedicated team of nurses, health care assistants and allied health professionals, caring for a range of emergency and elective patients undergoing a variety of Gastroenterology investigations and procedures
***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
To assist in the delivery of care planned and assessed by the Registered Nurses.
To carry out care / other duties under indirect supervision.
To supervise junior health care assistants making a contribution to their training and development.
To undertake specific extended skills and assessor training in order to assess and sign off competencies within the scope of the role.
Support care day – to – day for all patients in the clinical area under indirect supervision.
Contribute to resource management
Working for our organisation
We are a people business – where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care.The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles.
Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Detailed job description and main responsibilities
Providing and delivering a high standard of nursing care by initiating and co-ordinating the assessment, planning, implementing and evaluating of individual patients needs based on evidence. This includes all aspects of care from admission to discharge.
To Manage, under indirect supervision, own workloads within clinical area and competencies of the post
Carry out clinical observations on patients, recognising, recording and reporting all changes in patients condition to senior staff.
To support maintenance of fluid balance and dietary charts, recognising, recording and reporting all adverse findings to senior staff.
To carry out observations of skin integrity over pressure points, recognising and reporting all finding to senior staff.
To complete documentation for manual handling charts, to be assessment by registered staff.
To recognise the importance of health education and teaching of patients and carers, and to be able to advise and refer patients on where to access information.
Document and sign for all observations and care given with counter signature from a registered practitioner.
To maintain his/her own professional development, attending courses/further training to enhance and optimise his/her role within the work area.
To participate in the training and development of junior staff on the ward and participate in the supervision and support of trainee Health Care Assistants.
Act as a mentor to new health Care Assistants & HCA Trainees, participating in induction programs and on – going development of their practice.
To promote and safeguard the wellbeing of patients, their families and colleagues
To participate in the development and implementation of ward area policy and nursing strategies.
To supervise and share responsibility in the care and maintenance of all equipment on the ward and stock control.
To respect the confidential information, in line with the Trust policy Data Protection Act, obtained in the course of work and not disclose this information.
To be familiar with and adhere to Trust and Departmental policies and procedures mindful of responsibilities to self, colleagues and patients.
Report untoward incidents, complaints, clinical emergencies to senior staff
Following patient assessment by Registered Staff, undertake extended skills specific to individual competence under the indirect supervision of Registered staff
Person specification
Knowledge & Experience
Essential criteria- Demonstrable experience of providing care in a healthcare or social setting
- Be able to work as a member of a team
- Demonstrable experience of time management and prioritising work
- Understands and committed to a caring approach to patients & relatives
Qualifications
Essential criteria- One of the following o Level 3 (SCQF – 6): - City and Guilds 3 o NVQ 3 o BTEC National Diploma o Demonstrable experience equivalent to the above qualifications
- Level 2 Functional skills in English and Math’s, or equivalent
- Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)
- Equivalent demonstrable experience
Aptitude & Abilities
Essential criteria- Effective and appropriate communication skills both written and verbal
- Able to complete appropriate documentation accurately
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY INCLUDING YOUR JUNK FOLDER.
If you need support with the online application process or require reasonable adjustments with the application and/or interview process please contact the Recruiting Manager for this post.
We recognise that work life balance is important for our colleagues and so we invite requests from applicants about less than full time/flexible working for our advertised roles. We recommend contacting the manager of the role prior to applying and we commit to giving requests full consideration.
We welcome and encourage applicants who identify with all protected characteristics to apply for our roles. We believe that diversity strengthens our teams and improves our patients' experience. At UHP we aim to create an inclusive workplace and hospital where everyone feels they belong and included.
It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Providing false information is an offence & could result in the application being rejected or summary dismissal/police action if an applicant is successful.
Please note that if you are successful in your application & accept the position you agree that the Staff Health and Wellbeing Department can access your health records from your current/previous employer in order to check the status of your inoculations & screening tests.This is an automated process & the information will only be used for these purposes prior to your taking up the position with us.
For Doctors Roles:
Unsolicited CVs and Candidate Profiles/Details
University Hospitals Plymouth has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies.
We do, however, work with a defined list of preferred HTE Framework suppliers who may be invited to support us in sourcing candidates for particular roles.
In line with our preferred supplier list, we only pay agency fees where we have a signed agreement in place and an agency has been instructed by a member of the Trust’s Medical Workforce team.
We do not pay agency fees where speculative and unsolicited CVs are submitted to the Trust or Trust employees by any other means than the official route above. Where this is not observed the Trust reserves the right to contact these candidates directly and initiate discussions without payment of any agency fee.
Any candidate details (whether written or spoken) or CVs that are referred directly will not constitute an introduction. The Trust will under no circumstances be responsible for any recruitment fees in relation to these contacts.
Submission of any unsolicited CVs, candidate’s details and/or proposals to the Trust will not be considered further and will be deemed evidence of full and unlimited acceptance of this Agency Protocol.
In order to establish and maintain good working relationships with the Trust’s agency suppliers, we ask that this Protocol is adhered to and thank you for your co-operation.