Customer Service Advisor

About Our Client

Our client is a large organisation, specialised in providing professional services across various industries. Known for its unwavering commitment to quality and operational excellence, the company has established a significant presence in the business services sector in Leeds.

• Handle customer inquiries, providing prompt and accurate responses.
• Collaborate with the customer service team to meet and exceed service goals.
• Resolve service-related problems promptly and professionally.
• Provide feedback to the management team on customer service issues and opportunities.
• Develop and maintain detailed knowledge of our products and services.
• Adhere to all company policies and procedures related to customer service.

The Successful Applicant

A successful Customer Service Advisor should have:

• Strong communication skills and a customer-first mindset.
• Experience in a customer service role within the business services industry.
• Proven ability to handle multiple tasks and meet deadlines.
• High level of computer literacy and familiarity with customer service software.
• Excellent problem-solving skills and the ability to think quickly under pressure.

• Salary £24,000
• Comprehensive training and opportunities for professional growth.
• A positive and supportive company culture that values teamwork and innovation.

We encourage all qualified candidates in Leeds who thrive in a fast-paced, customer-focused environment to apply. Join us and contribute to our mission of delivering superior customer service in the business services industry.