Medical Receptionist
NHS Jobs Stockport
We are seeking a Medical Receptionist to join our team of busy receptionists, working across two sites. Main duties will include but are not limited to the following: Receive, assist and direct patients in person or via phone in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Ensure that enquiries from patients are efficiently handled in a warm and friendly manner. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Administration To assist with all practice based reception admin tasks as directed To have a thorough knowledge of all practice procedures. To work in accordance with practice policies/protocols and processes Any other tasks allocated by managers Other Tasks Clear and stock rooms after surgeries Any other tasks allocated by managers Monitoring the practice emails Monitoring Accurx triage system Ensuring all daily tasks are up to date and complete Working hours for this role are between 7am -7pm Monday - Friday Experience is preferred, however full training will be provided for applicants with transferable skills.
Ensure that enquiries from patients are efficiently handled in a warm and friendly manner. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Representing the Practice in a professional way at all times. Understanding the importance of patient confidentiality. Job responsibilities: Reception Process appointment requests from patients by telephone, in person & online. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Deal with home visit requests ensuring they are entered on computer with the patient records Using the practice online booking system -ACCURX.
This will include but not limited to, booking in patients as advised by the Duty Doctor, assist in all queries related to the online triage, submitting requests on behalf of patients where necessary & completing triage requests in a timely manner.Administration To assist with all practice based reception admin tasks as directed To have a thorough knowledge of all practice procedures. To work in accordance with practice policies/protocols and processes Any other tasks allocated by managers Other Tasks Clear and stock rooms after surgeries Any other tasks allocated by managers Monitoring the practice emails Monitoring Accurx triage system Ensuring all daily tasks are up to date and complete Working hours for this role are between 7am -7pm Monday - Friday Experience is preferred, however full training will be provided for applicants with transferable skills.
Please fully complete the application with as much information as possible.
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General reception duties
• Meeting and greeting patients
• General admin duties
• Other duties as relevant to role
• For further details please contact Reception Supervisor 01204 661600...