Community Ambulance Response Team member

apartmentNorth West Ambulance Service NHS Trust placeAlston calendar_month 
North West Ambulance Service NHS Trust is an Equal Opportunities Employer. We are committed to providing services which embrace diversity and which promote equality of opportunity. We offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria at each stage of the selection process.

We will not tolerate discrimination on any of the following: gender, marital status, sexual orientation, race, colour, nationality, religion, age, disability, working pattern, caring responsibilities trade union activity or political beliefs-or any other grounds.

The Trust is currently under-represented in terms of staff from black and minority ethnic backgrounds. We encourage applications from all backgrounds to improve the diversity of our workforce and to better reflect the communities we serve to provide the right care, at the right time, in the right place; every time.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Due to the volume of applications received for our advertisements, we will only contact those candidates shortlisted for interview via email; we aim to do this within 4 weeks of the closing date. If you do not receive the email, it will be that you have not been shortlisting on this occasion.

When applying for this position, it is essential that you read the job description and person specification fully. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.

We also offers a range of excellent benefits including a pension scheme, up to 33 days Annual leave (exclusive of bank holidays), training and development opportunities, access to NHS discounts, Car Lease Scheme, Cycle to Work Scheme, NHS Mortgages and Childcare Vouchers.

Job overview

We are dedicated to providing exceptional, immediate emergency care to the Alston community. Our goal is to ensure that every patient receives the best possible care with a compassionate approach, while working in collaboration with our local healthcare network.

As part of our team, you will be making a significant impact on the health and wellbeing of your community.

Main duties of the job

We are seeking a skilled and dedicated Community Ambulance Responder to join our team. The successful candidate will work as a solo responder on a dedicated response vehicle, providing emergency care in response to 999 calls. You will be responsible for delivering immediate patient care, managing emergency situations all while adhering to the service’s policies, procedures, and strategies for patient care.

The expectation is that you will be available in the local community to be on-call for one 24 hour period every 6 days to respond to emergency incidents during that period.

Full training will be provided.

If you are passionate about emergency care and want to make a difference in the Alston community, we would love to hear from you!

Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.

We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Detailed job description and main responsibilities

Before submitting your application, please ensure you have read through the attached job description and person specification.

Person specification

Skills / competencies

Essential criteria
  • • Hold a valid EU Driving License (No more than 3 endorsement points. In exceptional circumstances a maximum of 6 points may be considered)
  • • Ability to prioritise workload
  • • Ability to work in a demanding and pressurised environment
  • • Effective interpersonal skills including written, verbal and listening.
  • • Experience of using initiative in an unsupervised environment.
  • • Able to work effectively and appreciate the importance of teamwork.
  • • Experience of problem solving in a work environment.
  • • Understanding of wider NHS objectives and those relating to the Ambulance Service

Qualification and knowledge

Essential criteria
  • • Minimum of 3 GCSEs (or equivalent levels) at grade C or above one must be either English, Maths or Science related or experience in a healthcare setting.

Experience

Essential criteria
  • • Relevant experience in a patient care/support role
  • • Relevant experience in a customer focused environment
  • • Demonstrable experience of providing customer care

Values and behaviours

Essential criteria
  • • Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable

Any offer of employment may be withdrawn if you knowingly withhold information, provide false or misleading information.

Should you be successful at interview stage successful candidates will receive a conditional offer of employment, this will be subject to the NHS Employment Checks Standards.

Right to work - You will be required to provide a valid right to work in the UK document. North West Ambulance Service NHS Trust are currently able to provide sponsorship for roles that identified under the Health and Care visa, further information on this can be found here Health and Care Worker visa: Your job - GOV.UK (www.gov.uk)

Reference checks - This will cover a minimum of a three year period and will include a request for the number of days and occasions of sickness absence covering a minimum two year period. In line with equality legislation, the earliest point at which we will ask health related questions is when an offer of employment has been made.
Absences related to disability may be excluded from these considerations; consideration would be given as to what would be a reasonable attendance level, based on the information available. Absences related to pregnancy, maternity and/or gender reassignment will be excluded from these considerations.

Detailed information on the NHS Employment Checks Standards is available on the NHS Employers website; search ‘employment checks’.

DBS Checks - If the post is subject to DBS disclosure, a charge will be made for this disclosure.

Occupational Health - You will require satisfactory medical clearance.

Whilst not a condition of employment, all staff are encouraged to be vaccinated against COVID-19 as this remains the best lined of defence against COVID-19.

From 1^st September 2018, Section 2 of the Agenda for Change Terms and Conditions will automatically apply to the calculation of unsocial hours for all appointments that commence in post from this date (except secondments).

If you do not have regular access to your email please contact a member of the HR Hub Team on 03451122018.

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