Sales Account Manager
The Underfloor Heating Store Basildon
Responsibilities:
Our Sales Account Managers are expected to take responsibility for proactively developing new and existing relationships with engineers and installers and to process customer quotes, orders, and enquiries across our entire underfloor heating range.To ensure customers receive a fast and efficient response to sales enquiries, building customer loyalty and enhancing the company’s reputation for service.
You will process and recognize your customers’ needs and requirements and will upsell where appropriate to do so. You will then be tasked with following back on your customers quote to answer any questions and convert into a sale. You will be well versed in managing a sales pipeline and following up on enquiries and leads.
Requirements:
The ideal Account Manager will be a flexible person who enjoys working as part of a small team. You will have the following skills and experience:- Previous experience (2 years +) in a customer service, account management, sales, or tele sales role.
- Confident and pro-active on the phone with a tenacious attitude.
- Excellent numeracy, accuracy, literacy, and communication skills.
- Good knowledge of Microsoft systems; Excel, Word, and Outlook
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