Internal Sales Account Manager

This position offers a competitive salary with opportunities for career advancement within a supportive and dynamic team.Key Responsibilities:Manage a portfolio of existing accounts, building and maintaining strong, long-lasting relationships with customers.Respond to inbound customer inquiries, provide product information, and assist with order processing.Proactively reach out to clients to identify upselling and cross-selling opportunities.Prepare and deliver quotes, process orders, and follow up with clients to ensure satisfaction.Work closely with other internal teams (e.g., logistics, customer service) to ensure smooth and efficient order fulfillment.Keep accurate records of customer interactions and sales activity using CRM software.Meet and exceed sales targets and KPIs set by the management team.Handle customer complaints and queries promptly, offering solutions where needed.Skills and Abilities:Previous experience in a sales or account management role, preferably in a business-to-business (B2B) environment.Strong communication and negotiation skills with the ability to build relationships and influence decisions.Ability to manage multiple accounts simultaneously while providing exceptional customer service.Good organizational and time-management skills, with the ability to prioritize tasks.Proficient in using CRM systems and Microsoft Office Suite.A results-driven approach with a focus on meeting targets and achieving business objectives.What We Offer:Competitive salary of £27,000 - £30,000 per annum.Opportunities for career development and progression.A supportive and collaborative work environment.Employee benefits package.If you are a motivated and goal-oriented individual with a passion for sales and customer service, apply today to join our team and make an impact in this rewarding role.