Retail Sales Advisor

Salary - £8.88 - £12.10 per hour (depending on age) plus pension and company benefits

We have an exciting opportunity for a motivated and friendly Retail Sales Advisor who is passionate about providing the best customer service to join the team at our Brewers Decorator Centres in Nuneaton. You will play a vital part in helping serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and teamwork skills to the table, we'll give you everything you need to succeed.

For decades, our staff have been recommending the right products and giving expert advice to customers in-store - it's part of our commitment to outstanding customer service.

A family-run business for almost 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Brewers Group. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

As a Retail Sales Advisor with Brewers, some of your responsibilities will include:• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service• Use product knowledge to provide recommendations and help customers find the best product for their needs• Mix paint for Customers, process specialist orders, and request special stock within the Branch network• Developing sales of the Company product range including wallpaper, paint and fabric• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales• Assisting with stock maintenance in the branch• Unload deliveries and ensure stock is distributed throughout the store• Keep our Warehouse organised and safe, in line with company standards

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations• Approachable, possessing an open and friendly personality
• happy to help both customers and colleagues• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Willing to attend training to become a Fire Marshall and/or First Aider if required• Keen to learn, develop skills, and progress within our industry• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

• Competitive rates of pay• 31 days holiday including bank holidays increasing with service (pro rata for part time)• Free life assurance• 5% of your salary employer contribution to the pension plan (subject to employee contributions)• We offer Wagestream
• a money management app that gives you access to a percentage of your pay as you earn it• Brewers Colleague discounts giving you huge savings on your home improvements
• Employee Assistance Programme
• accessible to colleagues, partner/spouse and dependants
• Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
• Discounts and rewards with selected partners
• major high street brands, supermarkets etc• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis,
• Staff uniform and uniform cleaning tax relief• Comprehensive Induction Programme• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.

Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant