Apprentice Health and Wellbeing Practitioner

Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.

As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:

• Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
• Specialist community support for children and adults with learning disabilities and autism, including intensive support.
• Community physical health and well-being services for children and adults.

The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.

Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.

For more information visit our website via Lancashire & South Cumbria NHS FT.

Job overview

We’re looking to develop a new member of our Community Roots team through our Apprentice Health and Wellbeing role. If you have a passion for community, wellbeing and connection this may be the opportunity you’ve been waiting for.

The Community Roots service develops alongside communities, designing and delivering opportunities that promote wellbeing, as well as health prevention and recovery. Working side-by-side with experts by experience and professionals by experience, we co-produce learning and social opportunities that support people to lead the lives they want across Lancashire and South Cumbria.

Applications are encouraged from individuals with demonstrable lived experience of accessing mental or physical health care services in line with our Peer workforce ambitions.

It is a mandatory element of this role that you undertake the 15 month apprenticeship course, including the End Point Assessment and attend all essential provider training sessions. The course will be delivered virtually and failure to progress as necessary on the course could result in the termination of your post.

Hours/ Sessions per week: 37.5 Hours per week

In order to be enrolled on this apprenticeship course you must provide evidence of Maths and English Qualifications before interview.

• Answer telephone, email and face to face enquiries, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response.
• Undertake the Apprenticeship course with the training provider, and complete all necessary review stages.
• Work with your mentor and tutor to ensure successful completion of the Apprenticeship EPA.
• Respond to queries, dealing with routine matters and passing more complex queries to the appropriate member of staff.
• Support individuals and groups to access wellbeing opportunities.
• Co-produce and co-deliver wellbeing opportunities.
• Contribute to administrative functions of learning development and deliveries, to inform data collection and feedback.
• Attend and participate in team meetings as required as part of the smooth running of the service.
• Contribute to the development of social media and marketing projects as requested.
• Develop posters, leaflets and social media imagery to raise awareness of events and opportunities.
• Work alongside partners to co-develop and support the delivery of learning opportunities.
• Work alongside service users, staff, wider community to inform the development of opportunities across localities.
• Undertake promotional activities alone or with colleagues, to raise awareness and uptake to Community Roots opportunities

Working for our organisation

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

For more information please visit our website via Lancashire & South Cumbria NHS FT

Detailed job description and main responsibilities

Please be advised if you are a ‘Non-UK National’ applicant you must meet the eligibility criteria and fulfil the settlement requirements of the apprenticeship course funding. Your settlement status will need to be verified as eligible for funding by the relevant apprenticeship provider in order for you to formally enrol on the course.

The training provider will require evidence of:

• Full time residency in the UK for 3 consecutive years or more prior to the course start date (unless otherwise exempt from this rule – for example you hold refugee status – use the link below to see full list of exemptions).
• Residency to live and work in the UK for at least 1 year from the apprenticeship start date and must cover the entire course duration including the EPA period.

We advise that you check the [...] for more details on your visa’s eligibility to undertake an apprenticeship course prior to applying.

Those with previous NHS service may be eligible for provision of basic pay preservation as outlined in the NHS Terms and Conditions of Service (TCS) Handbook. Eligibility will be assessed on an individual basis. Further information on eligibility and terms can be found on the following link - Apprenticeship pay guidance and FAQs | NHS Employers

Please see Job Description and Person Specification attached to this vacancy for the full responsibilities of this role

Person specification

Education

• Maths and English Grade c/4+ or Equivalent

Skills and abilities

• Use of Microsoft software including power point, excel and word
• Data input and retrieval
• Excellent organisational and timekeeping skills
• Ability to communicate effectively both written & verbal

Personal

• Excellent customer service manner
• Shows willingness to complete Apprenticeship alongside role
• Demonstrates the trust values

Knowledge

• Experience of working with databases
• Experience of working with Microsoft Office applications

Experience

• Experience of working with members of the public
• Experience of working across communities
• Experience of facilitating group sessions

Please note that further communication from Lancashire and South Cumbria NHS Foundation Trust (LSCft) will normally be to the email address given on the application form. You should also ensure that email addresses and telephone numbers are provided for your referees, to enable LSCft to contact them.

Personalisation is essential when submitting an application form to convey your skills, knowledge, and experiences effectively.

Please ensure that you read the person specification attached below as your application will be measured against this document. Applications from job share partners are welcome and other forms of flexible working will be considered for all posts.

For all posts which require a Disclosure and Barring Service (DBS) check please be aware of the Disclosure and Barring Service Code of Practice, a copy of which is available by logging on to the DBS website. If the post is subject to DBS disclosure, a charge will be made to the successful candidate(s).

You are advised to consider applying for LSCft vacancies as soon as possible as in some instances vacancies are closed as soon as a sufficient number of applications have been received. If you are not invited to interview within three weeks of the closing date then please assume that on this occasion you have been unsuccessful, as it is not possible to contact all unsuccessful candidates.

LSCft is committed to celebrating difference as an asset and we know that recruiting talent from diverse backgrounds helps to create a more flexible, creative and effective workforce. We actively challenge discrimination and welcome applications from people regardless of age, disability (particularly those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion or belief or sexual orientation.

Our goal is for the Trust to be truly representative of the communities we serve so we are particularly keen to receive applications from people in under-represented groups. If there is anything you’d like to discuss in relation to your application then please ask.