Divisional Senior Manager (Quality) - Derbyshire
We are East Midlands Ambulance Service (EMAS), an organisation focused on delivering a high standard of emergency and urgent care to our patients across the region.
The East Midlands Ambulance Service NHS Trust (EMAS) provides Emergency, Urgent and Non-Emergency pre-hospital care and transport across six counties (Derbyshire, Nottinghamshire, Lincolnshire, Leicestershire & Rutland and Northamptonshire).
Job overview
The Derbyshire Division of East Midlands Ambulance Service are seeking applications from experienced senior clinical/quality leads, to join us on our improvement journey. You will be a registered clinician, although not necessarily from an ambulance background, with significant experience of leading a quality agenda at a senior level.
Main duties of the job
This role will support the Trust’s approach to quality assurance, quality improvement and identifies priorities in the five domains of quality, aligned with the Care Quality Commission regulatory framework; caring, responsive, effective, well-led and safe.
The focus of this role is to provide divisional oversight for and coordinate the delivery of the quality improvement across Derbyshire, delivering the EMAS strategy. Whilst this role is accountable to the Divisional Director in terms of setting overall objectives and priorities, this role will work closely and proactively with their respective Heads of Operations, who operationally lead their service areas.They will also provide professional leadership for the Divisional teams of Divisional Senior Clinical Leader (DSCL) and Specialist Practitioner (SP) roles, acting as the Division’s clinical and quality lead.
The Divisional Senior Manager (Quality) will take the lead coordinating role in the development of clinical and quality improvement plans, linking Divisional priorities with other business areas such as Quality Improvement, Patient Safety, the Medical Directorate and Education.
Working for our organisation
This role is responsible for the strategic aspects of divisional quality improvement, supporting the remainder of the leadership structure which is focused on the reactive / dynamic aspects of service delivery. The role, along with the Divisional Director and Heads of Operations, is a key interface with external stakeholders and partners.
Detailed job description and main responsibilities
The post is also accountable for a broad range of shared responsibilities to support leadership of the division as defined by the Divisional Director, working as part of the Divisional Senior Leadership Team. The role will have a responsibility for managing and planning for delivery of contractual quality targets, quality standards and the implementation of clinical efficiency programmes.
Operationally the role will work across 5 days and provide senior manager (tactical) on call cover as part of our overall command structure, to ensure consistent delivery of services across the 7 days and 24hr period.
Person specification
Qualifications
Essential criteria- Degree level management -qualification (or studying for) or equivalent experience
- Appropriate clinical (Paramedic, Nurse, AHP) qualification with current professional registration e.g. HCPC
- Knowledge of health service management, including change management and workforce re-design
Experience
Essential criteria- Track record of achievement in the planning of quality improvement gained over at least two years
- Experience of people management issues in relation to managing clinical performance and conduct
- Good understanding of the CQC core standards and meeting a high level of compliance
- Understanding of the responsibilities of divisional leadership (operational, clinical, command) teams
The East Midlands has a lot to offer:
Excellent Location
Making a Difference
Action Packed Roles
Support and Belonging
Note on Covid-19 Vaccination status:
It is a clear professional responsibility of all health care staff to be vaccinated. EMAS NHS Trust therefore encourages and supports all employees to be vaccinated as it remains the best line of defence against COVID 19.
If you haven’t heard back from us within eight weeks of the closing date please consider your application unsuccessful.
Due to the high volume of applications received we are unable to provide updates on the progress of applications and only successful candidates at shortlisting stage will be contacted, regrettably feedback will not be provided. If you are unsuccessful at this stage please refer back to the job description, person specification and advertised requirements for ways to improve your future applications.
Internal candidates applying for vacancies must have completed their probationary period (stated within your contract) at point of application.
East Midlands Ambulance Service NHS Trust is an equal opportunities and Disability Confident employer, committed to ensuring equality of opportunity. We actively encourage interest from across our diverse communities. Black and Minority Ethnic staff are currently under-represented within our workforce, and we welcome applications from within these communities.
We are keen to promote a positive work-life balance. We recognise the importance of being able to spend quality time with family and friends and to engage in your own personal interests outside of work, which alongside work helps us to lead healthy and fulfilling lives.We are committed to embedding the NHS People Promise to support colleagues to work flexibly in a way that works for our patients, for us and for you. Many of our staff already work flexibly in many different ways, including job share, part-time or other flexible working patterns.
Please talk openly to us at interview about flexible working opportunities. In addition, if a role is advertised as home based, we remain committed to supporting flexibility around workplace locations, so please talk to us about the options available to you.
If it works for our service, we will do our best to make it work for you.
At EMAS we believe that our culture should be built upon our core values and that our behaviour should reflect these. Our values – respect, integrity, contribution, teamwork and compassion - underpin everything we do – how we deliver our services and how we work with each other.We believe that it’s our people who make EMAS what it is.
Our Vision - Responding to patient needs in the right way, developing our organisation to become outstanding for patients and staff, and collaborating to improve wider healthcare.
Please note we reserve the right to withdraw this vacancy if an internal member of staff on our redeployment register expresses an interest and is successful for this vacancy, or if a sufficient number of applications is received.
Please be aware if you are applying for a Frontline role, an Enhanced DBS clearance check will be required, and depending on the nature of other non-patient facing roles this check may also be required if offered a position with EMAS (All spent and unspent convictions must declared).
If you are not part of the update service, you will be liable for the payment and this will be deducted from your first months’ salary. The current cost of an enhanced DBS check is £55.38.