[ref. x03413016] Taunton - Contracts Administrator (Public Health) | NHS England

• work as part of a team in delivering an effective service supporting managers and staff across the region/local area.
• To deliver an effective and competent level of receptionist and/or clerical support and consistently deliver a “client-focused” service which promotes good customer service and effective working relationships.
• Answer telephone calls, taking messages and passing on information accurately to the relevant departments/person.
• Promote the image of the department, checking that notices and leaflets are up to date and well presented.
• Ensure that all complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when appropriate.
• Responsible for photocopying and word processing documents, letters, emails, minutes and reports when required.
• Able to work on own initiative and unsupervised, within defined policies and procedures to set timescales.
• Responsible for organising meetings for the department and planning any administrative work as required.
• Demonstrate office systems and department requirements to new starters.
• Inputting into, monitoring and printing reports from computerised systems.
• To carry out other appropriate delegated duties as required
• To provide administrative support for the Calculating Quality Reporting System (CQRS) across the South West region - a GP Payment System for Vaccinations and Immunisations

• To be aware of and contribute to the organisation’s business continuity management system, when required.
• To be aware of and adhere to local and national business continuity procedure.

• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

You can find more information on the Government website.

• Act as receptionist/first point of contact for the department, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate.
• Answer telephone calls, taking messages and passing on information accurately to the relevant departments/person.
• Responsible for ensuring that general office supply levels are maintained and secured appropriately.
• Responsible for sorting of all incoming post and ensure distribution to the relevant departments, ensuring that all out going post is documented, recorded delivery and where directed post is sent recorded delivery, where applicable.
• Promote the image of the department, checking that notices and leaflets are up to date and well presented.
• Ensure that all complaints, comments and suggestions are dealt with appropriately, in accordance with policy, resolving where possible and escalating to line manager when appropriate.
• Responsible for photocopying and word processing documents, letters, emails, minutes and reports when required.
• Able to work on own initiative and unsupervised, within defined policies and procedures to set timescales.
• Responsible for organising meetings for the department and planning any administrative work as required.
• Demonstrate office systems and department requirements to new starters.
• Inputting into, monitoring and printing reports from computerised systems.
• To carry out other appropriate delegated duties as required
• To provide administrative support for the Calculating Quality Reporting System (CQRS) across the South West region - a GP Payment System for Vaccinations and Immunisations

You can find further details about the job, in the attached Job Description and other supporting documents.

This advert closes on Tuesday 29 Oct 2024