Supported Housing: Casework Coordinator

Essential: Valid driver's licence and access to a vehicle

Complete detailed and thorough sign-ups to ensure that new clients moving into the service understand their rights and responsibilities and the conditions of their license agreement and have a valid Housing Benefit claim in place.

Preferred Requirements:

• Progress and track referrals made into the service and outcomes for service users moving on from service via our case management system and the Bristol HSR (housing support register)
• Ensure that all clients are provided with a high-quality person-centred service which takes a strength-based and trauma-informed approach.
• Ensure all new clients moving into the service understand their rights and responsibilities and the conditions of their licence agreement and have a valid Housing Benefit claim in place.

Preferred Qualifications:

• Relevant qualifications in social work, housing, or a related field
• Previous experience in a similar role, working with individuals experiencing homelessness or housing instability
• A valid driver's license and access to a vehicle (desirable)

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Sliding salary scale with salary increases every year for the first 3 years
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme.
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays.
• 30% staff discount at this charities shops.
• 20% staff discount at the charities bike workshops.
• A generous and competitive pension scheme.
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme.
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.
• 6 weekly Reflective Practice sessions from objective, external facilitators.
• For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands.

For more information on this scheme focused role please contact Phoebe Orchard on or send an up to date CV to