Deputy Chief Operating Officer - Mental Health
We love what we do and we think you will, too!
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.
We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.
It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .
Job overview
1x fixed term contract for up to 9 months
An opportunity has arisen to be part of the senior operational leadership team in the role of Deputy Chief Operating Officer (DCOO). Working in conjunction with our other DCOO, will lead three of our operational directorates. Ensuring effective day to day operational delivery, supporting system flow by working closely with partner organisations, and developing new ways of delivering services are all key aspects of the role.This role will be responsible for MH & LD urgent care and inpatient, Community PH, MH & LD and Children’s & Young People Services for PH, MH & LD.
Main duties of the job
We are looking for a senior operational manager with experience within the NHS in acute and/or community physical and mental health services. Experience in mental health services is essential. The ideal candidate would be someone with the demonstrable ability to think creatively about the future delivery of services in partnership with established bodies and within our communities and will have the ability to influence and inspire internal and external stakeholders at all levels, with a strong people focus.Your solid communication and influencing skills, together with political astuteness and resilience will ensure quality, access and financial targets are reliably and consistently delivered.
Working for our organisation
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
- 89.7% believe they are making a positive difference to patients/service users;
- 73.3% would recommend the organisation as a place to work;
- 82.4% agree that care of patients and service users is the organisations priority;
- 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Detailed job description and main responsibilities
The job holder will have direct line management responsibility for 3 Service Directors with budgetary responsibility for over £100m of Trust income and expenditure. The Deputy COO oversees approx. 2,000 colleagues from a broad range of clinical and non-clinical functions at all levels within the organisation.The role will operate at a very senior level within the Trust and will work closely with an extensive range of internal and external stakeholders.
Person specification
Qualifications
Essential criteria- Masters Degree level education or equivalent experience in management
- Post graduate level qualification in management or heath care related area to doctorate level or equivalent
- Evidence of recent and continuing professional and personal development
- Coaching and/or mentoring qualification
- Project/programme management qualification
Experience
Essential criteria- Proven track record of achievements at senior operational management level in a complex healthcare or related organisation
- Significant experience in contract management and contract negotiations (incl. large scale contracts >£25m)
- Extensive mental health experience
- Extensive financial management experience including delivery of significant cost improvements
- Extensive experience in effectively leading large multi-disciplinary teams, maximising both team and individual performance and development
When joining us, as well as becoming part of a team that makes a difference, we also offer:
- Free car parking at many of our sites
- 27 days leave plus bank holidays, increasing up to 33 days with long service
- A broad range of training and development opportunities, including apprenticeships up to Level 7 qualification.
- A multi-professional preceptorship programme for all Newly Qualified; Nurses, Nursing Associates, Internationally Educated Practitioners, Allied Health Professionals and Return to Practice Practitioners.
- Generous NHS pension and enhanced pay when if you work unsocial hours
- Flexible, family friendly and agile working opportunities
- Recognition and long service awards
- Fast Track physiotherapy
- Our Wellbeing line
- Access to discounts and salary sacrifice schemes; including Cycle to Work, Car scheme and discounts on travel, leisure and retailers.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date. Good luck with your application.
For more information please see the attached 'Additional Information for Applicants' document.