Customer Service Administrator
Your new company
Hays are excited to be working on a fantastic new job opportunity in Chesterfield.
Our client are an international manufacturing organisation who are keen to appoint a Customer Service Administrator to join a busy team.Ideally the successful candidate will have held a similar role previously as a customer service administrator/ sales administrator in a manufacturing/ distribution organisation. Ideally the successful candidate will be a proven technical customer service administrator / sales order processor/ sales administrator.
Key Vacancy InformationPermanent job opportunity
Full time - 37 hours a week
£28,000 + annual company performance benefit
100% Office based
Free parking and excellent facilities
Chesterfield location
Close to Junction 29a.
Your new role
You will join a busy Customer Service department and the main purpose of the role will be to process customer sales orders which are received via email in SAP. You will then support an international customer base with the coordination of delivery.Successful applicants will be able to demonstrate the experience to fulfil the duties of the role as outlined below;
- Receiving customers orders via email and processing sales orders onto SAP
- Processing part orders
- Providing customers with order acknowledgements
- Providing full customer support, order updates etc , management of customer records as required
- Work with other departments to progress orders
- Liaise with freight agents to arrange transport, provide packing lists and tracking/ collection details
- Provide customers with export documentation, certs of origin , EUR1 forms and relevant chamber of commerce docs
- Sales invoicing and credit notes
What you'll need to succeed
The successful candidate will be a proven customer service administrator
Ideally you will have some export experience but this is not essentialSales order processing experience is required
SAP knowledge would be advantageous
What you'll get in return
Permanent job opportunityFull time - 37 hours a week
£28,000 + annual company performance benefit100% Office based
Free parking and excellent facilities
Chesterfield location
Close to Junction 29a.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#4663399 - Shelley Crank