Administrator | Berkshire Healthcare NHS Foundation Trust

We are looking for an innovative and dynamic Administrator to join us in Slough Mental Health Services.

Working as part of the Slough Community Mental Health Team (CMHT), the postholder is expected to act on their own initiativeon a daily basisto ensure the effective running of the service,prioritisingtheir own workload asrequired.

• To be thecentral pointof contact andmaintainrelationships across the service,assistingthe team in the development and maintenance of efficient and effective office procedures.
• Provide dedicated planning,coordinationand administrative support to team members, asrequired, including diary management and management of referrals andappointmentsand updatingappropriate healthcareprofessionals asrequired.
• Attend designated meetings where the information may be complex and sensitive,takingand transcribing minutes. Distribute information prior to and after meetings ina timelyway.
• Provide the point of contact for the team, dealing with telephone, e-mail, postal and personal contact from colleagues, clients and staff members from external agencies and the development, implementation and maintenance of efficient and effective administrative systems,practicesand procedures.
• Responsible for the effective and efficient day-to-day administrative,clericaland secretarial support for the team; including liaising with GPs and practice staff, IPT and AMHP team members, colleagues from voluntary services, patients with MH needs/theircarers, primarycareand local authorities; contributing to the smooth running of the service.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

• Knowledge of administration and/or office procedures and evidence of Continuing Professional Development (CPD)
• Previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties and supervising the work of others
• Good interpersonal, communication and reporting skills
• Ability to work effectively in a team, demonstrating accountability for own work and an ability to work on own initiative.

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted.

Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please don’t hesitate to call: Pauline Wishart, 01753 690950 or email: Pauline.Wishart@berkshire.nhs.uk who’ll be delighted to help.

Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

This advert closes on Wednesday 20 Nov 2024