Customer Service Advisors
We're currently recruiting Customer Service Advisors to join our Team at Peterlee.
Are you working evenings and/or weekends? Stuck on a salary that doesn't go anywhere? Receiving standard benefits? Nothing about Copart is standard. We offer 8am - 5pm working Monday to Friday, salary increases with the more you learn and up to 25 days per annum paid leave.
We see Copart as a family and as a supportive network we work together to strive for greatness in a forever changing environment, but not forgetting to enjoy the journey.
As a Customer Service Advisor will be first point of contact to our customers in a busy, high volume and performance driven contact centre environment. You will play a key role in delivering exceptional service to all our customers first time, every time!
What do we need from you:
- Excellent customer service skills
- Excellent communication skills both written and verbal
- A clear and professional phone manner
- Strong attention to detail
- Proficient in Microsoft Office and IT in general
- Be able to multi-task in a fast-paced environment
What we offer you in return:
- Monday to Friday working
- 23 days holiday plus bank holidays and an additional day per year to celebrate a special occasion to you
- A further paid day to volunteer for a charity of your choice
- Competency framework - the more you learn, the more you earn!
- Medicash Cover - look after you and your family by providing a range of positive health care benefits
- Contributory Pension Plan
- Cycle to Work Scheme
- Life Assurance cover
- The ability to purchase shares in a successful global company at a discounted rate
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home
Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.