[ref. e30347318] Apprentice Compliance Officer - Birkenhead
Do you have an inquisitive mind?
Do you enjoy engaging with customers?
Do you want a job where you can work independently but also within a supportive team? Would others say you have good judgment skills?
Are you looking for a route into an exciting counter fraud career, where you can make a real difference?
If the answer to these questions is ‘Yes’ click that apply button now and become our next Counter Fraud, Compliance and Debt apprentice.
Here you will have the opportunity to continually learn and work with a great team. The roles available are within our Compliance Teams and you will work towards completion of the Public Sector Compliance Investigator and Officer apprenticeship.
We are here to support you with your learning and self-development throughout the apprenticeship and beyond. You will grow your skills and experience through working with more experienced colleagues and through the support of other people in the same profession.
This is an exciting opportunity to earn as you learn and gain practical experience while you study towards achieving practitioner level membership of the Government Counter Fraud Profession. You’ll receive formal learning to develop crucial skills, knowledge and behaviours for your career and be part of a great team.If you wish to find out more about the Government Counter Fraud Profession, please click Government Counter Fraud Profession.
Why join DWP? Watch our recruitment video
Your work as an Apprentice Compliance Officer will involve different aspects subject to changing business priorities, therefore we need people who are adaptable and flexible.
The job may include a range of duties, with the following provided as examples:
- Conduct robust and challenging interviews by telephone or in person in accordance with all legal and policy requirements, pursuing all reasonable lines of enquiry. Ensuring declarations and changes have been reported at the right time and taking appropriate corrective action if errors are found.
- Ensure quality standards are maintained through adherence to all DWP policy and procedures, and CFCD operational instructions.
- Work collaboratively, effectively and flexibly within a team and contribute towards team expectations.
- Promote fraud awareness within DWP and to wider external business partners.
- Gather, verify, and assess all available information to submit to the appropriate Decision Maker to enable accurate benefit reassessment and overpayment calculation.
- Maintain accurate records and retain relevant evidence, redacting and annotating sensitive material when appropriate.
- Liaise with other departments/organisations within the framework of any existing partnership agreements.
- Prioritise workload in line with conflicting and changing priorities.