Housing Support Worker - Kingsmill Court
Job overview
Housing Support WorkerKings Mill Court, HD4
28 hours per week
£12.21 per hour (increase after 6 months probation)
Drivers preferred
Do you enjoy working with people, advocating for others and ensuring people can live their own live in their own home, then our Housing Support Worker vacancy is for you!
Rated ‘Outstanding’ by the CQC, Kings Mill Court is a complex of 12 self-contained flats for up to 12 people with complex physical needs, behaviours that challenge and/or learning disabilities.
Our team provides care and support for the clients who live in the property, on site 24 hours a day. Your role will be to promote independent living and supporting the client to maintain their accommodation. You will liaise with St Anne’s teams and local agencies to ensure any maintenance work is carried out and, appropriate benefits are received by the individuals.You will promote participation in the management of the properties from the clients and help build positive relationships within the house and local community.
This is an excellent opportunity to work as a Housing Support Worker in a thriving, long established service. You will be given expert training and guidance as well as support from partner agencies.
This is the start of your career with St Anne’s, join us today.
Main duties of the job- Visiting clients on a weekly basis
- Offering a range of support to help maintain tenancies
- Monitoring health and safety requirements
- Working closely with the housing and maintenance departments
- Assessing new clients to the service
- Liaising with external agencies
- Covering for other staff as required
- An understanding of the needs of clients who access our services
- An ability to solve problems creatively and swiftly
- Excellent communication skills
- An ability to work on your own initiative as well as part of team.
- IT skills as most administration functions are carried out via Office 365
Working for our organisation
St Anne’s Community Services has become one of the largest and most respected charities in the North of England. Bringing creativity and a can-do approach, all our employees embody our values being Person-Centred, Respectful, Open, Understanding and Dedicated (PROUD).We support nearly 2,000 vulnerable adults in specialist residential, supported living and outreach services, enabling them through exceptional care and support to live their best possible life.
St. Anne's wants to reward its employees for their hard work. Employee benefits include;- Rising annual leave each year to a maximum of 33 days (including statutory holidays)
- 24 Hour Employee Assistance Programme
- Continuous opportunities for ongoing training and career development
- Cycle To Work scheme
- Refer A Friend recruitment initiative
- Flexible working opportunities (where applicable) upon successful completion of probation period
- Group Personal Pension Scheme
- Discounted income protection scheme
- Free car parking at most services
- Free life assurance cover
- Responsible and accountable for ensuring that all accommodation and sundry charges payable by tenants for St Anne’s properties are collected and balanced efficiently.
- Responsible for maximising income to both landlords and tenants by liaison with the Benefits Agency and other appropriate agencies.
- Responsible for providing basic advice and assistance on entitlement to Welfare Benefits.
- Responsible for requisitioning from the relevant St Anne’s department new goods and replacement equipment in St Anne’s properties using the list of approved suppliers.
- Responsible for ensuring tenants receive a level of support appropriate to their needs to maintain their accommodation, in accordance with the current Philosophy of Care, Code of Practice of St Anne’s Community Services and current legislative and regulatory standards.
- Responsible for promoting tenant participation in the management of their accommodation.
- Responsible for maintaining accurate and appropriate records relating to property, organisational and tenant issues.
- Responsible for promoting positive relationships between tenants, assisting tenants to be good neighbours and promoting adequate standards of cleanliness of properties and grounds.
- Responsible for investigating and resolving minor breaches of tenancy including allegations of anti-social behaviour.
- Responsible for health and safety inspections of housing stock, including fire risk assessments, in line with current legislation and best practice
Person specification
Experience
Essential criteria- Experience in working in Care
- Housing training or will to attend
- Full UK driving license with business insurance