[ref. d25947124] Head Chef/Higher Level Catering Supervisor

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provide specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services for all of Northumbria Healthcare Trust’s sites.

Come and work for us and we can offer you:

• Competitive rates of pay
• Enhanced rates of pay for working evenings, nights, weekends and bank holidays
• Favourable employment terms and conditions – we mirror NHS Agenda for Change terms and conditions (https://www.nhsemployers.org/tchandbook) which includes up to 33 days annual leave + bank holidays per year, generous maternity and paternity leave provisions, occupational sick pay, and much more
• NHS Pension Scheme
• Career development opportunities
• Fantastic staff benefits including car lease, home electronics, cycle to work and childcare schemes, priority access to vaccinations, physiotherapy, counselling, among many more
• A great employee experience - we score very highly on our employee satisfaction metrics

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Whilst NHFM are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity your individual recruitment process, we may withdraw your application at any stage of the process.

[...]

Job overview

We have position available for a senior catering supervisor to join our team at Wansbeck hospital.

The successful candidate will support the catering superintendent and facilities manager by providing a high level of supervision to the catering staff working in the kitchen, restaurant and coffee shop.

As part of this role, you will be required to maintain the standards of cleanliness as specified throughout the work areas, by means of approved methods.

Please note that it is a requirement of NHFML that all successful applicants pay for their own DBS certificate, if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

"Please note, for Secondment roles before an application is submitted, please ensure you have received the appropriate approval and completed documentation required beforehand, as this may delay the process if an offer was to be made."

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

The successful candidate will have previous supervisory experience in a catering environment and will have an excellent understanding of COSHH and HACCP regulations.

You should be able to prioritise your own workload and have a good working knowledge of Microsoft office software packages.

You should have a good understanding of HR procedures, including recruitment and selection, completion of staff appraisals and training, and be comfortable having difficult conversations with staff members to ensure that our service levels are met.

Working for our organisation

• The Northumbria, three general hospitals
• North Tyneside, Wansbeck and Hexham hospitals
• and a number of smaller community hospitals and clinic sites, we cover one of the largest geographical areas of any NHS trust in the country.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year. Visit our website www.nhfm.co.uk for more information about who we are and benefits of working for us.

Detailed job description and main responsibilities

To provide a high quality catering service for patients, staff and visitors trust-wide.

To maintain a high standard service and quality of food and beverages, including standards of hygiene, HACCP, COSHH and adherence to all Trust policies.

Responsible for simple preparation, cooking and dispatch of all types of meals, whether fresh, frozen or chilled.

To act as working supervisor assisting with all catering duties and to assist in the co-ordination of the Catering Services to the Soft Services Facilities Manager. Checking and accounting for cash and vouchers, keeping of records and the continuous update of the Function Diary.

Oversee the replenishing and maintenance of automatic vending machines. Must have a sound knowledge of stock control procedures.

To be flexible in working arrangements and undertake any other duties as may be required. To be willing to undertake training that is deemed necessary by the Catering Superintendent /Hotel Services Officer.

Fully effective and efficient deployment of staff.

Administration of Staff Rostering system.

Undertake “Return to Work” meetings with staff following sickness absence.

Successful and effective programme of duties associated with staff management such as administration, training and development, appraisal, counseling.

The checking and upkeep of all catering equipment and the maintenance of service/report schedules.

To carry out on the job training to staff to ensure correct methods and working practices. To give sufficient close supervision and training to new staff until the required standard of work is achieved.

To respond to low level complaints in an effective and professional manner to a successful resolution.

To ensure that appraisals and statutory and mandatory training are complete in their designated staff group.

To regularly complete quality control sheets in accordance with quality control procedures.

To assist staff in recording incidents via the Datix system.

This job description is not exhaustive but gives a broad indication of the main duties. It may be revised in the light of experience and changing circumstances in consultation with the post holder.

Person specification

Qualifications

• General Education
• City and Guilds 706/1 and 706/2, or NVQ Level 3, or have equivalent experience in large scale catering.
• Level 3 (Intermediate) Food Safety Certificate

• Supervisory or Management training
• Training qualification
• ECDL certificate.

Experience & Knowledge

• Customer Service Training
• Experience of working in a catering environment
• Supervisory Experience
• Experience in Training Staff

The successful applicant will be an employee of the subsidiary and not Northumbria Healthcare NHS Foundation Trust.

Applicants who are members of the Armed Forces, and those who have a disability that requires support in the work place (two ticks pledge) and who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.

We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.

If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.

Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line CQC and statutory guidance.

Make sure to read the ‘applicant guidance notes’ before submitting your application and make sure you know everything there is to know before joining our fantastic trust!

Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.