[ref. b72301602] Ward Clerk

Job overview

At Hull University Teaching Hospitals our staff are the most valuable resource we have and we are committed to creating a happy and healthy workforce who feel engaged, energised and fulfilled at work.

We’re looking for REMARKABLE PEOPLE to work in this EXTRAORDINARY PLACE.

The work is varied and demanding with an emphasis on accuracy, adaptability and the ability to prioritise competing workloads. As an Administrator you will be involved in the end to end patient pathway providing administrative support to our clinicians.

Whether working with our inpatient teams in the management of surgical waiting lists, our outpatient teams in the provision of patient consultations or in our administration teams managing clinical typing and tracking, you must be committed to delivering a high standard of patient care and have a flexible attitude to work and be part of a multidisciplinary team.

What about us…

We know that investing in our staff’s development, and supporting and caring for them, will enable them to deliver great care; with commitment, compassion and courage. You will be able to enjoy a fulfilling career within the NHS with opportunities to develop, grow and progress.

What next?

Apply today!

Main duties of the job

We are looking for an enthusiastic and reliable Ward Clerk to work on Ward 29, Queens Centre.

Monday to Friday 7am to 3pm with 30mins unpaid break

Start/finish times are negotiable.

You will be responsible for updating bed states, admitting and discharging patients, requesting and filing of case notes and general admin duties

• Passionate about what you do and take pride in delivering the very best work
• Have excellent verbal and written communication skills with a confident telephone manner
• A good understanding of and strong interest in the NHS
• Experience of working effectively, uses their initiative and can think on their feet
• Thrives on a challenge
• Remains calm under pressure, can manage a number of tasks simultaneously and maintain excellent attention to detail while working to strict deadlines
• An effective communicator with strong interpersonal skills with the ability to build rapport with a range of people, including senior key stakeholders and colleagues

Working for our organisation

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person specification

Qualifications

• 3 grade C or above GCSE/Equivalent
• NVQ Level 2 Customer Services ( or equivalent )

• Previous Admin Experience

Experience

• Experience of using electronic systems
• Knowledge of GDPR

• Experience working in a health care setting

Skills

• Ability to prioritise own workload
• Experience of using electronic systems

• Team Working