Facilities Coordinator - Manchester - ref. p00944915
About Our Client
Our client is a highly reputable, large organisation within the professional services industry. Known for their commitment to providing top-tier services, they maintain a strong presence across various regions in the UK.
Job Description
§ Support the Senior Facilities Co-Ordinator in facilitating successful and productive working relationships between all key stakeholders, end users, the wider FM team and its service providers.
§ Support the Senior Facilities Co-Ordinator in acting as the interface between the core business and the FM providers, and as a filter for requests for change from both parties. Support the development and implementation of changes to contracted services to improve service quality, which reflects best practice FM.
§ Aid the Senior Facilities Co-Ordinator in engendering and fostering a partnership approach with the Service Providers built on co-operation, close liaison, honesty and information transparency.
§ Work with the Service Providers in pursuit of opportunities for mutual benefit and shared investment (e.g. joint training initiatives), gain-share and innovation.
§ Assist with the monitoring, auditing and checking of the currency of the Service Provider's quality management, performance monitoring and management information systems. Ensure that the Service Provider monitors its own service delivery in accordance with its quality management regime.
§ Working with the Soft Services Manager to ensure costs are controlled and operations are within budget.Other responsibilities include maintenance and management of:§ AV
§ AIRCON - OPERATING HOURS
§ BUILDING FABRIC - MINOR REPAIRS & UPKEEP
§ BUSINESS CONTINUITY
§ CAR PARKING
§ CLEANING
§ DOCUMENT MANAGEMENT
§ FLOOR WALKING - KEEPING THE COMMON AREAS NEAT AND TIDY AT ALL TIMES
§ FEMININE HYGIENE
§ FIRE
§ FIRST AID
§ HEALTH & SAFETY
§ KEYS
§ LANDSCAPING & GROUNDS (9TH FLR HEDGE AND BALCONY)
§ OFFICE EQUIPMENT
§ PEST CONTROL
§ PLANTS - INTERNAL
§ PLUMBING
§ PORTERAGE / DISTRIBUTION
§ RECEPTION - MEETING ROOM MANAGEMENT
§ SECURITY
§ STATIONERY
§ STORAGE
§ TEA POINTS - ZIP TAPS, VIVREAU, FRIDGES, MICROWAVES
§ VENDING MACHINES
§ WASHROOM
§ WASTE
§ WATER
The Successful Applicant
§ At least 2 years' experience in a similar role within FM
§ At least 2 years' experience of supplier / sub-contractor management with performance monitoring
§ Good working knowledge of standards and legislation as applicable to the FM market
§ Working knowledge of Stationery and Printed items
§ Working knowledge of Contract Cleaning
§ Working knowledge of Reprographics
§ Proven Customer Service skills gained in a Corporate environment
§ Broad understanding of Soft Services including: Mailroom, Archiving, Pest Control and Vending
What's on Offer- A competitive salary of £28,000 PA
- A supportive and inclusive company culture
- Opportunities for professional development and growth
- Comprehensive benefits package