Customer Service/Claims Handling
An established and successful business in Barnsley, looking for another customer service/claims handling person to join a team of 3.
Your new role
If you are looking for variety in a job then read on:- This role is a mix of administration and customer service, co-coordination of project managers, dealing with sometimes vulnerable customers, prioritisation, accurate data entry and much more.This is not a call centre, you will be working alongside insurance companies, contractors and policyholders, to arrange authorised work to be carried out on the land of domestic properties.
Duties:-- Managing claims from cradle to grave
- Following strict procedures and delivering first-class customer service
- Building relationships with both internal and external stakeholders
- Promote honest feedback and actively improve procedures
This role will require experience in a fast-paced customer service environment. You will have a positive, can-do attitude and a genuine desire to develop your career.
What you'll need to succeed
Customer service and administration experience (ideally you will have used a customer relationship management system). You must have a keen eye for detail and work accurately at pace.
What you'll get in returnA great team environment, career development. Free parking, 28 days holidays (inc stats) rising after 3 years. Med Cash plan after 12 months plus life assurance.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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About Our Client
The company is a well-established facilities management business, employing over 500 people. Located in Altrincham, this organisation is renowned for its commitment to outstanding customerservice and its supportive, team-oriented...
Overview:
The Role and Team
This role is working 37.5 hours per week, any 5 in 6 days (12 months fixed term contract).
The role of our CustomerServices Advisor is critical to the success of our business.
Our customers are predominantly elderly...