Veterinary Receptionist
Downland Veterinary Group Emsworth
Veterinary Receptionist
Downland Veterinary Group, Emsworth, Emsworth, South East
Downland Veterinary Group, Emsworth
Downland Veterinary Group, Emsworth, Emsworth, South East
Discipline: Non-clinical Support
Part TimeUp to £16,278
We are looking for a friendly and organized individual to join our team, working on a part-time basis at our busy Emsworth clinic. As the face of our practice, you’ll play a key role in creating a welcoming atmosphere for clients and supporting the smooth running of our clinics.You will work closely with our dedicated vet and nursing teams to ensure the highest level of service for both clients and their pets.
Key Responsibilities:
- Greet clients and provide exceptional front-of-house service
- Handle incoming telephone calls and respond to client queries
- Process payments and manage insurance-related inquiries
- Respond to client emails professionally and efficiently
- Maintain the cleanliness and presentation of the reception and waiting areas
About our group
Join our dedicated team of veterinary professionals, comprising 52 nursing staff, 22 vets, and 30 support staff within our group. We take pride in our commitment to continuous learning and development, with nursing certificate holders in areas such as medical nursing, feline nursing, emergency and critical care, surgical, and anaesthesia.As part of our team, you'll have the opportunity to collaborate with skilled colleagues and contribute to our culture of excellence and compassion.
Skills & Experience- Excellent communication skills are essential
- Previous experience in client-facing roles is preferred but not required
- Ability to thrive in a fast-paced, busy environment
- A positive attitude and a strong commitment to providing top-tier patient and client care
Work pattern
The shift pattern entails working Tuesday 2 pm – 7 pm, Wednesday 2 pm – 6 pm, Thursday 1 pm – 7 pm, Friday 8 am – 7 pm, and every other Saturday 8:30 am – 1 pm.The salary for this role is up to £16,278.
In addition to a competitive salary, you will benefit from:
- 6.6 Weeks annual leave
- Additional annual leave for your birthday which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
- Pension scheme
- Discounted staff pet care
Downland Veterinary Group, Emsworth
71 Havant Road, Emsworth, PO10 7NZ, United Kingdom
Animals treatedSmall animals
Any questions before ing?
Speak to Amy Padgett from our recruitment team who would be happy to help you with any questions you have before ing for this role.
Talent Executive
Amy Padgettamy.padgett@ivcevidensia.com
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