Administrative Assistant (Receptionist)
Position Description:
At a Glance
Legrand has an exciting opportunity for an Administrative Assistant (Receptionist) to join the Data Center Power & Control Division Team in Reading, UK. As the company’s “first impression”, the Receptionist is the first contact for customer, vendors and visitors.The Receptionist must be pleasant and outgoing, able to communicate well with all personality types, be a team player, and able to make basic decisions with visitors to the facility. This position will manage a multi-line phone system and appropriately manage building visitors with security in mind.
This role also performs basic administrative tasks such as assisting with filing, basic data entry, and maintaining office supplies.
What Will You Do?- Provide excellent customer service to internal and external customers.
- Professionally answer, direct, and manage incoming calls on a multi-line phone system.
- Assist callers with general company and sales questions.
- Maintain a high level of security and perform basic judgement-based decisions with visitor entry in order to prevent unauthorized building entry.
- Greet visitors and connect them with the proper employee.
- Maintain building access badge system for employees, temps, and contractors, which includes providing appropriate access based upon employee role, terminating badges upon request, and managing temporary badge process for security and procedural needs.
- Responsible for taking and maintaining pictures of employees and temps for badges and photo identification files.
- Receive and distribute incoming faxes.
- Sort incoming mail and stamp and coordinate outgoing mail.
- Assist in preparation of presentations, correspondence, metrics, charts, tables and graphs with responsibly for accuracy and clarity of final version.
- Assist in event coordination.
- Manage the office supplies for the entire company and ensure inventory is accurate.
- Help various departments with special projects.
- Perform a variety of administrative duties. as needed.
Qualifications:
Required Skills
Education:
- High school diploma or equivalent.
- At least 2 years of front desk/administrative experience.
- Proficiency with MS Office, Outlook, Excel and Power Point.
Skills/Knowledge/Abilities:
- Ability to work independently.
- Ability to manage a phone system.
- Strong customer service skills; ability to understand/anticipate customer needs.
- Basic knowledge and appropriate application of building safety and security guidelines.
- Excellent phone etiquette.
- Exceptional communications skills, flexible yet thorough, and possess the ability to manage multiple tasks efficiently while working productively in a fast-paced, team-oriented environment.
- Ability to recognize and appropriately handle highly sensitive and confidential material and information.
- Extremely strong organizational, project and time management skills.
- Ability to take self-initiative and be proactive.
Company Info:
About Legrand
Legrand is the global specialist in electrical and digital building infrastructures. Our comprehensive offering of solutions for residential, commercial, and data center markets makes us a benchmark for customers worldwide. We harness technological and societal trends with lasting impacts on buildings with the purpose of improving life by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that are simple, innovative, and sustainable.
Legrand is a global, publicly traded company listed on the Euronext (Legrand SA EPA: LR). For more information, visit www.legrandgroup.com/en
About Legrand North and Central America
Legrand, North & Central America (LNCA) is a leader in the AV, Lighting & Controls, Electrical, and Data Center markets. LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network.For more information, visit legrand.us
About Legrand’s Data Center Power and Control Division
The industry-leading brands of Approved Networks, Ortronics, Raritan, Server Technology, and Starline empower Legrand’s Data, Power & Control to produce innovative solutions for data centers, building networks, and facility infrastructures. Our division designs, manufactures, and markets world-class products for a more productive and sustainable future.The exceptional reliability of our technologies results from decades of proven performance and a dedication to research and development.
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Equal Opportunity Employer