Restaurant Manager - ref. l8336123
Restaurant Manager
Full Time 40 Hours Per Week
British Garden Centres are looking for a Restaurant Manager you will have proven capabilities for running a successful restaurant and promoting excellent customer service. You must be enthusiastic and wish to pro-actively develop the business.This is a hands-on role where teamwork and communication are vital.
The main function of the Restaurant Manager is to oversee staff, ensure that the business operation runs smoothly and handle escalated customer queries and grievances.
Must be able to work weekends.Experience at management level desired but not essential. Must be able to demonstrate a passion for Guest Service.
As a Restaurant Manager, you will manage, lead, inspire and develop an amazing team and ensuring all customers have a great Restaurant experience.
Candidate needs to have experience as a Restaurant Manager.
What we Offer:Benefits include Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park
Skills required:- Excellent customer service skills.
- Communication and team management abilities.
- Strong knowledge of legislation, documentation and Health and Safety.
- Managerial experience.
- Good IT skills – Excel and Word.
- Organising team schedules, handling staff issues and authorising holidays.
- Interviewing, hiring, and training new employees.
- Evaluating employee performance and providing training and guidance as needed.
- Managing various department-specific initiatives and ensuring that these are completed within the scope, time, and budget.
- Filling in for absent employees and assisting teams as needed to successfully complete projects.
- Ensuring that employees follow company policies, as well as health and safety regulations.
- Ensuring a high and consistent standard of customer service.
- Business compliance in accordance with Health and safety and food safety laws and regulations.
- Good IT skills – Excel and word.
If you would like to join our family run business and bring your ideas and talents to our fast-growing company and forward-thinking team, we want to hear from you.
How to apply:Please send your CV and cover letter to: Emma Forrest – eforrest@britishgardencentres.com
Applications close –Friday 21st March 2025Due to the high volume of applications, we will only contact you if your application is successful.