Retail Operations Assistant
Our Retail Operations Assistant will be based in our London office three days a week and then work remotely two days a week, when not visiting stores.
Welcome to Trinny London!
Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.
We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
The Role
Your daily to-dos might look like this: Operational Administration- Coordinate daily operational procedures across locations to ensure consistency and efficiency across all markets
- Support in the implementation and enforcement of operational policies and procedures in accordance with our ongoing Retail strategy
- Monitor operational efficiency of store performance utilising Regional Sales Managers' reporting to ensure Retail operational excellence
- Ensure Retail Calendar is kept current and up-to-date, and be responsible for the subsequent scheduling of meetings and execution of projects such as store openings
- Support with store set ups where necessary
- Maintain accurate records and documentation for compliance purposes relating to Retail operations - for example, Health & Safety risk assessments and accident reporting
- Support in ensuring all locations are maintained to a high standard in terms of cleanliness, organisation, and maintenance via the organisation of various external providers and suppliers
- Conduct regular in store visits to assess store maintenance and operational procedures and process in practice to feedback to Retail Management
- Support with regular inventory checks and audits
- Assist with ordering of supplies
- Support will roll out of operational systems, such as scheduling appointments
- Support the Regional Sales Managers in their sales strategies by assisting with the analysis of operational data and provision of insights to improve store operations
- Assist in budgetary management with the aim to optimise sales and reduce costs across all locations
- Serve as a liaison between Retail in-stores and Retail Management
- Communicate and collaborate effectively across departments to ensure alignment and clarity with the Retail strategy and associated projects
Requirements
These skills will help you go far in this role:
- Excellent organisational skills with the ability to juggle an ever-changing workload within a fast-paced environment
- Solution-focused and adaptable to the changing needs of the business
- Confident with Google Drive, Excel, and Word
- Experience within the Beauty or Fashion industry preferred but not essential
- Excellent prioritising skills between tasks with minimum supervision
- Excellent communication skills
- Good attention to detail with a methodical approach
- Experience with event planning and execution
We love to hear from anybody interested in Trinny London! Although it’s useful to have the skills listed above, we’re always eager to hear from ambitious people looking for their next challenge.
Benefits
Our mission is to give our customers the tools they need to be their best. And the same goes for our team through our benefits:
- Flexible working with core working hours
- Hybrid working in our amazing office, which is fully stocked with snacks and drinks
- 25 days holiday (we're also partial to a handful of spontaneous and well-earned Wellbeing Days throughout the year, as well as Summer Fridays)
- Welcome to Trinny London Starter Stack and swag
- Company discount for yourself, your friends, and family
- Vitality health scheme, EAP and Medicash
- An annual personal training and development budget
- Enhanced family friendly packages
- Pension scheme
- Cycle to work scheme
- T-Parties = many office socials as well as summer and festive celebrations!
- Rewards and Recognition Scheme (awarding length of service with gifts, vouchers and additional annual leave)
Equal Opportunities
We celebrate diversity in our customers, our products, and the teams we build. We champion inclusivity and want everyone to be the best versions of themselves.
We’re committed to equal opportunities and welcome people from all backgrounds, with their unique perspectives, ideas and experiences.